Celcom/Xpax Fan Club v3, The power, it's in your hands
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 Dec 25 2016, 01:33 AM
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#1
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Senior Member
1,368 posts Joined: Aug 2010 
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Just notice my credit been deducted RM4.50, called up celcom cs they say charges was from mygamescape.com. Need to contact them to request credit refund. Anyone encounter with this issue before ?
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Dec 25 2016, 12:48 PM
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#2
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Senior Member
1,368 posts Joined: Aug 2010
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QUOTE(NSR @ Dec 25 2016, 12:36 PM) almost all new users missing 50 cents. called up celcom. they blame elite.com.my. email to elite and they said they have not taken my credit. celcom cs called me to follow up and they insist elite is the culprit. then said will investigate. now, no answer end up. I see ... is it only encounter to prepaid customer or postpaid as well ? |
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Jan 2 2017, 12:58 AM
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#3
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Senior Member
1,368 posts Joined: Aug 2010
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Currently I'm at oversea, just notice Celcom deducted my RM1.95 credit silently for both of my prepaid no. Seriously, gonna port out soon.
This post has been edited by Raymond T.: Jan 2 2017, 01:37 AM |
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Jan 2 2017, 02:12 PM
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#4
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Senior Member
1,368 posts Joined: Aug 2010
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QUOTE(nexona88 @ Jan 2 2017, 01:33 PM) More like hidden charges.. Yes from GameScape issue still haven't resolved and here comes another hidden chargesIf not mistaken got games issues too.. The third party content providers.. Silently deducted your prepaid credit.. |
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Jan 2 2017, 03:39 PM
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#5
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Senior Member
1,368 posts Joined: Aug 2010
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QUOTE(nexona88 @ Jan 2 2017, 02:55 PM) Celcom really milking users money Previously no issue, just recently. Seriously these hidden charge might not be much however when collect from all user can be a big amount into their profit |
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Jan 12 2017, 01:31 PM
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#6
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Senior Member
1,368 posts Joined: Aug 2010
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After complaint to CFM, Celcom credited back Data Roaming Charges.
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Jan 18 2017, 04:18 AM
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#7
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Senior Member
1,368 posts Joined: Aug 2010
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QUOTE(dinozosfed @ Jan 18 2017, 12:32 AM) Hello guys... Noob quest here, hope u guys can help.. i just mnp my number to new xpax plan. Is it true according to their t&c if wanna port out must be exceed 30 days (contract) ? Yes 30 days |
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Jan 27 2017, 03:14 AM
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#8
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Senior Member
1,368 posts Joined: Aug 2010
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QUOTE(sitescope @ Jan 27 2017, 01:17 AM) what's new xpax cooling period duration (can receive call only) after validity end ? 50 Days |
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May 7 2017, 11:44 PM
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#9
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Senior Member
1,368 posts Joined: Aug 2010
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Celcom still haven't resolve low signal for 2G network ? Always get 1 to 2 bar only
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May 8 2017, 07:51 PM
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#10
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Senior Member
1,368 posts Joined: Aug 2010
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QUOTE(vanpersie91 @ May 8 2017, 07:43 PM) 2G rosak, 3G slow, 4G unstable Luckily don't have postpaid with them only parking 1 vip number there with min usage. Maybe going to port out soon.lagi mau bising konon ada 5G 😂😂😂 |
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