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 Celcom/Xpax Fan Club v3, The power, it's in your hands

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NewbieBetta
post Aug 8 2016, 12:12 AM

The Sexy Man
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Recently I encounter problem like switch on Data with 4G symbol but there is no data. I have to turn on plane mode and switch off plane mode again then I get to connect again.

Anyone facing such problem, its happening on my new phone and now I do not know is phone problem or celcom network problem. I call celcom and they say their network have no problem. I do not want to simply send my phone back for warranty just incase it is actually network problem.
NewbieBetta
post Aug 8 2016, 12:58 PM

The Sexy Man
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QUOTE(nexona88 @ Aug 8 2016, 12:22 AM)
mind asking what phone?  hmm.gif
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Samsung 7S edge. You face similar problem?
NewbieBetta
post Aug 8 2016, 05:50 PM

The Sexy Man
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I try all the above mention way. Fastest way is to put on airplane mode on/off.

How to reset access point setting? I request new access point from celcom before when this problem occur.
NewbieBetta
post Aug 8 2016, 10:54 PM

The Sexy Man
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QUOTE(LordReaper @ Aug 8 2016, 08:03 PM)
hey guys I wanna ask somethings,
Like I recently sign up for First Blue Plan on 27/07/2016 (activation date),
then I have received my first billing on 8/8/2016,
but the unbilled amount is RM-201.30 , and the latest total amount due is RM42.30

So here is my question,
1. The August bill RM42.30 was paying for month August or for the month July(27/7-31/7)?
2. The unbilled amount RM-201.30 (Overdue/Outstanding Charges RM-159) is for what? I never exceeded my data limit as I constantly monitor it with the SMS check balance.

Can any sifus enlighten me? as I am first time using Postpaid plan, kinda worry about the billing system. Thank you.
*
- negative means you don't need to pay.
NewbieBetta
post Aug 9 2016, 10:49 PM

The Sexy Man
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May I ask how many access point do you have from celcom?
NewbieBetta
post Aug 11 2016, 09:33 PM

The Sexy Man
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Senior Member
3,706 posts

Joined: Aug 2005
I'm getting LTE -105 dBm 32 asu strength and once got H+ -100dBm 4asu.

Higher better or lower?
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