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 Celcom/Xpax Fan Club v3, The power, it's in your hands

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genderdex
post Oct 21 2016, 06:10 PM

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QUOTE(NSR @ Oct 21 2016, 04:54 PM)
whole penang.
for example juru here b4 upgrade, the 4g is very stable and can get more than 40mbps.
after upgraded the 4g is like chipsmore. speed is around 3mbps.  cry.gif
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Penang got modernization?
I tot only klang valley area ?
Hmm, the upgrade completed or still continue at penang?
NSR
post Oct 21 2016, 06:59 PM

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QUOTE(genderdex @ Oct 21 2016, 06:10 PM)
Penang got modernization?
I tot only klang valley area ?
Hmm, the upgrade completed or still continue at penang?
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since the 1st day celcom doing modernization in malaysia, the speed drop like hell. puke.gif
hjab
post Oct 22 2016, 07:18 PM

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QUOTE(volrath @ Oct 16 2016, 11:52 AM)
Question(s),

I recently had went around looking for a new package (my current one expiring in 1 month).

Found out I had a postpaid account with Celcom outstanding.

To my surprise, it was dated back around 12-13 years ago. I had an outstanding of RM400+ from a number I've never used before, to a house address I've never stayed before.

If this is no accidents, means one of my ex-gf had used my IC to register a postpaid account against my will (and the phone shop guy must have cooperated..this is more than a decade ago so I'm sure the procedure wouldn't be as strict as right now)

I want to settle this outstanding but is there a way to have discounts from Celcom to settle this outstanding account? I went to the Celcom Cube @ Sunway Pyramid, they said either cannot/they don't have the power to decide on this.

So before I email/call Customer Service and had to wait a long period before they reply, I'd like to know from you fellows about this. If there's no way for this to be reduced, I'll pay in full lo..what to do. Just geram only having to pay for something I never used/knew about.

Thanks, and sorry for the long post.
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i'm not sure with celcom
but with TM, if your IC is/was being used without your consent, you can lodge a police report, and bring that report to TM, then they'll investigate, if it's really an identity theft, u don't need to pay a single cent

This post has been edited by hjab: Oct 22 2016, 07:19 PM
kroul2
post Oct 23 2016, 05:00 PM

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QUOTE(hjab @ Oct 22 2016, 07:18 PM)
i'm not sure with celcom
but with TM, if your IC is/was being used without your consent, you can lodge a police report, and bring that report to TM, then they'll investigate, if it's really an identity theft, u don't need to pay a single cent
*
If this includes the police side, then same to all telco maa.. Identity theft
Cento
post Oct 23 2016, 07:21 PM

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QUOTE(NSR @ Oct 21 2016, 06:59 PM)
since the 1st day celcom doing modernization in malaysia, the speed drop like hell.  puke.gif
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I heard there's new plan update. Is it true? hmm.gif
kroul2
post Oct 23 2016, 08:43 PM

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QUOTE(NSR @ Oct 21 2016, 06:59 PM)
since the 1st day celcom doing modernization in malaysia, the speed drop like hell.  puke.gif
*
Back to ice age sweat.gif
genderdex
post Oct 24 2016, 11:06 AM

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QUOTE(NSR @ Oct 21 2016, 06:59 PM)
since the 1st day celcom doing modernization in malaysia, the speed drop like hell.  puke.gif
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hahahahaha, yeah when they doing modernization at my area totally can't call or online.
Every day last for few hours... (not everyday, but most of the day ) now completed no more such issue...
Do you receive the msg from them regarding the upgrade?

paktam
post Oct 24 2016, 11:22 AM

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Hi, I just wanna ask some forumers.
I'm using XPAX turbo with 4 sim.

However the signal is very low (sometimes one bar and sometimes no bar at all).
It does shows LTE icon beside the signal bar.

Is this normal?
I'm in pantai Baru, KL area.
zher4883
post Oct 24 2016, 11:27 AM

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QUOTE(paktam @ Oct 24 2016, 11:22 AM)
Hi, I just wanna ask some forumers.
I'm using XPAX turbo with 4 sim.

However the signal is very low (sometimes one bar and sometimes no bar at all).
It does shows LTE icon beside the signal bar.

Is this normal?
I'm in pantai Baru, KL area.
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Which pantai baru are you referring to? You mean Pantai Baru Klanang, Banting?
nexona88
post Oct 24 2016, 12:44 PM

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QUOTE(zher4883 @ Oct 24 2016, 11:27 AM)
Which pantai baru are you referring to? You mean Pantai Baru Klanang, Banting?
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Lolz he did mention Pantai Baru, KL laugh.gif
paktam
post Oct 24 2016, 12:51 PM

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QUOTE(zher4883 @ Oct 24 2016, 12:27 PM)
Which pantai baru are you referring to? You mean Pantai Baru Klanang, Banting?
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Pantai Baru, Kuala Lumpur.
Exact location is in Menara TM.
paktam
post Oct 24 2016, 12:51 PM

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QUOTE(nexona88 @ Oct 24 2016, 01:44 PM)
Lolz he did mention Pantai Baru, KL laugh.gif
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heheh...thanks, yep, Pantai Baru, KL
zher4883
post Oct 24 2016, 01:04 PM

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QUOTE(paktam @ Oct 24 2016, 12:51 PM)
Pantai Baru, Kuala Lumpur.
Exact location is in Menara TM.
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If you're near to the VHT cable then it's expected to have poorer signal strength.
muncheno
post Oct 25 2016, 01:11 PM

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Noobs question here.
I'm trying to connect to my house VPN server but can't do for unknown reason.

Does Celcom allow to connect to VPN (PPTP) ?

This post has been edited by muncheno: Oct 25 2016, 01:11 PM
kroul2
post Oct 25 2016, 01:44 PM

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QUOTE(muncheno @ Oct 25 2016, 01:11 PM)
Noobs question here.
I'm trying to connect to my house VPN server but can't do for unknown reason.

Does Celcom allow to connect to VPN (PPTP) ?
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AFAIK, Celcom doesn't have any blocking except for some websites tongue.gif
muncheno
post Oct 25 2016, 02:07 PM

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QUOTE(kroul2 @ Oct 25 2016, 01:44 PM)
AFAIK, Celcom doesn't have any blocking except for some websites  tongue.gif
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Thanks.
SUSAmeiN
post Oct 25 2016, 02:11 PM

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QUOTE(muncheno @ Oct 25 2016, 01:11 PM)
Noobs question here.
I'm trying to connect to my house VPN server but can't do for unknown reason.

Does Celcom allow to connect to VPN (PPTP) ?
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me used opera free vpn, can brows.gif
he-sham
post Oct 26 2016, 06:19 PM

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hi, just want to ask, xpax turbo plan can reload using magic reload or no ?

tq
N_Silver
post Oct 27 2016, 01:51 PM

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Anyone got issue with their contract before?mine suppose to be ending yesterday via online customer service portal but go online chat they said ending 8 nov.
NSR
post Oct 27 2016, 06:06 PM

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From: Penang and Ipoh


Postpaid Updates:
- All the existing First GOLD will be upgraded from 10gb to 20GB. No more unlimited sms.
- All the existing First PLATINUM will be upgraded from 18gb to 60GB.
- New plan First GOLD PLUS 40GB with unlimited call.

add rm10 if you wish to combine all the weekdays and weekends quota into 1.

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