Afaik S7e shouldn't has any problem with Celcom Mobile Network.
How about the speedtest result?

haha. if from you, i dont mind

I like celcom.. but some parts of KL, even with 4G signal (shown on phone) also got no line - cant call, cant text, no data.. how come?

Unless Celcom support VoLTE (which they yet to do so), you can't call on 4G network. Your phone will automatically drop to 3G network when placing a call.

Hmm currently i realize that if i make calls, automatically i wont be able to use data, until i terminate the call, not even Edge signal.. is that normal?

Nope not normal. If you're on 4G and you receive/make a call, it should automatically fall back to 2G/3G and data can still be used at the same time.

I think it depends on phone itself. My wife's Mi 4i drops data connection when it's on voice call (2g/3g) but my old trusty Nexus 5 not. Just an observation with this 2 phones. Not sure about others.

Hmm im using a RMN2, and it's been like that since the start.. I didn't notice it until i tried continuing my call with hands-free, and i couldnt access anything online from my phone..

Mediatek processor handover from 4G to 3G is much slower than Snapdragon processor and hence this problem.

This post has been edited by zher4883: Jul 19 2016, 09:28 PM

ohh.. i see! thanks for the explanation.. shall be more careful when i buy a phone next time!

Mediatek is always one step behind Snapdragon. Recent processor released by Mediatek are much faster on handover from 4G to 3G.

service has been down for me and my friends in kuala selangor for more than 24 hours now. Any idea who should I report too?

Farking sien with Celcom..

Monday 18/7 with the help of digilife sent a request to port out to XOX. Didn't receive any SMS so Tuesday 19/7 early morning called Celcom to ask status they said still processing. Today 20/7 at 2am like that tried to call them but seems their whole system down or something. Call nobody pick up, website also down. Just now managed to reach them and they said don't know why the MNP taking so long so open case that will take 8 days to solve.

My billing cycle ends on the 24th. If they port me out on the 25th I will have to pay RM80++ for August even though it's just 1 day.

Damn pissed.

I suspect they are playing dirty tricks and delaying my MNP.

Do you guys know how to make official complaint about this?

As I know that 18-23th july selangor area are having modernisation. Could this be the reason that affecting yr service?


No idea.
Continue calling, visit to their branch make face to face complaint or try out the online service?

I meant, can I complain to some useless consumer body that won't take any action?

Sigh...

I heard that Celcom doesn't like their user port to XOX because sharing the same network? Sigh...

I was a Celcom user.......
When the charges were simply I gave up on them

Same goes to Digi. I have a Digi customer porting in OneXOX also facing the issue. Keep came out with SP71 but in fact she is not receiving any sms from Digi about the port out request.

Well u can report to mcmc..

How did you finally port out?