redONE Fans Club and Enquiries V1, also refer to telco website for latest
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 Sep 30 2019, 08:56 PM
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#1
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Junior Member
27 posts Joined: Mar 2011  
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Is this a joke? When I try to port out then I can't even send any messages. Afterward I try to contact Customer Service on Whatsapp. This is what I get back from Redone customer service.
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Oct 1 2019, 06:04 PM
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#2
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Junior Member
27 posts Joined: Mar 2011
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QUOTE(zeese @ Oct 1 2019, 08:43 AM) You wanted to port out? You mean change to different telco, right? May I know why would you contact your old telco? If you want to change telco, you just deal with the new telco. No need to contact your old telco at all, unless you got outstanding bill, still under contract, etc. Ya. I want to port out. But when I try to send message for confirmation. But I couldn't send any messages out. |
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Oct 1 2019, 09:28 PM
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#3
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Junior Member
27 posts Joined: Mar 2011
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QUOTE(zeese @ Oct 1 2019, 06:39 PM) Oo.. yeaa.. i remember.. latest procedure, it asks us for confirmation.. Either redone plays dirty, doesnt want to allow you to port out, or your redone like is already deactivated (can check yourself from the phone, see if the gsm line is connected to redone or not). Ya. Still connecting to RedOne. @kmrdeva, I checked it. It shows "always allow".I even changed to other phone. Still not working. Thank you guys. Tmr will go RedOne service cancel it. |
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