when do we receive the bonus interest? Anyway we can calculate whether the interest received is correct?

same here

thanks! sent to OCBC

See what they have to say

Dear Sir/Madam

We received your email of 4 February 2020 on the recent change in interest rate for the 360 account.

On 22 January 2020, Bank Negara Malaysia announced a revision in the Overnight Policy Rate (OPR) from 3.00% to 2.75%.

On 29 January 2020, OCBC Bank announced the new rates for Fixed Deposit (MYR) board rates and deposit accounts via our webpage, branch notices and statement messages. The new interest rates are effective immediately following our announcement, except for the Regular Savings Plan which takes effect on 1 February 2020. This is in accordance with Bank Negara Malaysia’s Guidelines on Product Transparency and Disclosure (Schedule 1, Section 2.3 (b) Change in interest rates) which states that:
•The Financial Service Provider (FSP) should notify customers of any revision to deposit rates.
•The change notice must be prominently displayed at the FSP’s business premises and website.

Please take note that the Bonus Interest for the 360 account is calculated based on the effective interest rate at the end of every month based on the first RM100,000 average daily balance.

Please visit our website https://www.ocbc.com.my/personal-banking/notices.html for more information on the rate revision.

Thank you.

Yours sincerely

Ee Lin
Assistant Vice President
Service Transformation
OCBC Bank (M) Berhad

based on past experience, effective 1/7