OCBC 360 Savings Account - Up to 3.25% Interest !, Get higher interest on your savings acct
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 Sep 26 2019, 10:54 AM
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#1
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Junior Member
53 posts Joined: Aug 2019 
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I just ported in to a new phone network service provider (same phone number) and now my Onetoken is deactivated + I cannot receive OTP from OCBC. Tried calling them and they asked me to reset passwords and log in id... Cant they update my telco provider on their end?
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Sep 26 2019, 01:18 PM
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#2
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Junior Member
53 posts Joined: Aug 2019
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QUOTE(avinlim @ Sep 26 2019, 11:25 AM) You got inform them that you do the porting thg? Try inform them...and ask their IT to update, should be no problem after that. Yes it has been almost 3 weeks now. I have called them at least 10 times since then.  QUOTE(rojakwhacker @ Sep 26 2019, 11:40 AM) Auto update telco provider? Don't think there is an auto detect and update telco provider, will have to call and let bank know. Yep I have called and informed them. Have reset password n new login id... but cannot receive OTP still, so one token cant be activated as well.So have you reset the password? Able to received OTP? Onetoken working fine?  I cant make any transactions/ log in / pay bills, how can I get that sweet 4.1% interest hahaha |
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Sep 26 2019, 07:54 PM
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#3
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Junior Member
53 posts Joined: Aug 2019
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QUOTE(avinlim @ Sep 26 2019, 01:50 PM) 3 weeks are way too long. mine one last time within 1 week settle, in fact i think just 2 days. I visited branch to inform them and banker straight call the IT department to check. Thanks mate, I will visit a branch asap as I dont think email and phone call could get my issue fixed. |
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