QUOTE(jwongsy90 @ Nov 13 2019, 11:31 AM)
Hello,
I faced the problem that can't reload my debit card online through bigpay/boost.
It showed "System is temporarily unavailable, please try again later."
Did anyone faced this problem before? My account was newly opened last Friday.
Same problem as my CC cause they said no Phone Number register for the OTP I faced the problem that can't reload my debit card online through bigpay/boost.
It showed "System is temporarily unavailable, please try again later."
Did anyone faced this problem before? My account was newly opened last Friday.
Now i waiting mine also after calling
QUOTE(gold_mine99 @ Nov 13 2019, 11:39 AM)
You need to call their customer service
be prepared, they are too busy to call back
you need to spend few hours to keep calling their CS until someone answer it
For my experience, the call until 20th min will auto hang up your waiting
i successfully get to someone answer my call on 4th attempts
maybe you can try on your free time like weekend or your offday
And the staff told me need 4 working days to add in my phone number
after added, I receive an SMS saying they updated my OTP to "this number".
Good luck
Wow 4 days be prepared, they are too busy to call back
you need to spend few hours to keep calling their CS until someone answer it
For my experience, the call until 20th min will auto hang up your waiting
i successfully get to someone answer my call on 4th attempts
maybe you can try on your free time like weekend or your offday
And the staff told me need 4 working days to add in my phone number
after added, I receive an SMS saying they updated my OTP to "this number".
Good luck
This post has been edited by TongCN: Nov 13 2019, 12:06 PM
Nov 13 2019, 12:06 PM

Quote
0.0261sec
0.41
7 queries
GZIP Disabled