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 Another unfair case from Maxis Surfmore 50

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TSmjc168
post Apr 12 2016, 01:38 PM, updated 10y ago

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Both customer are subscribe to Maxis surfmore 50, but getting different treatment from Maxis. mad.gif mad.gif mad.gif mad.gif


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calvin_ng
post Apr 12 2016, 01:41 PM

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welcome to maxis

xavi5567
post Apr 12 2016, 01:41 PM

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both 2gb... so apa beza? I c only 1 is using almost 94%.. if u talk about the cycle.. it depend on when u start ur package de ma.. but it is still a 1 month cycle wa...
abu.shofwan
post Apr 12 2016, 01:42 PM

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Details please...
Few months ago maxis did have promo, extra 2gb for surfmore 50.Maybe the screen shot is from that period ?
alextan99
post Apr 12 2016, 01:42 PM

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so 1 is 2 days left and the other one 28 days left so what's the issue here?
jimmy.soo
post Apr 12 2016, 01:43 PM

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QUOTE(xavi5567 @ Apr 12 2016, 01:41 PM)
both 2gb... so apa beza? I c only 1 is using almost 94%.. if u talk about the cycle.. it depend on when u start ur package de ma.. but it is still a 1 month cycle wa...
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QUOTE(alextan99 @ Apr 12 2016, 01:42 PM)
so 1 is 2 days left and the other one 28 days left so what's the issue here?
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one is having 2GB while another is 4GB, see properly lol
hafizhans
post Apr 12 2016, 01:44 PM

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1st one is 4gb right, that the differ
JayChouYEE
post Apr 12 2016, 01:45 PM

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QUOTE(mjc168 @ Apr 12 2016, 01:38 PM)
Both customer are subscribe to Maxis surfmore 50, but getting different treatment from Maxis.  mad.gif  mad.gif  mad.gif  mad.gif
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look like both are from the same phone...
dreamthief
post Apr 12 2016, 01:50 PM

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Question, if you buy add-on data, will it show up on the same page or separately?
TSmjc168
post Apr 12 2016, 01:57 PM

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QUOTE(JayChouYEE @ Apr 12 2016, 01:45 PM)
look like both are from the same phone...
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Yup, both account is login from the same phone, same app, same version and same day...

I also curious why we getting different bandwidth...
TSmjc168
post Apr 12 2016, 01:58 PM

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the 2gb + 2gb promo has been end few months ago...
emino
post Apr 12 2016, 02:03 PM

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Lek lu ada seploh hari lagi!

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buyou12
post Apr 12 2016, 06:42 PM

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I just increased from 2gb to 3gb on surfmore 50. I think that is good for me.

Honestly I won't change to one plan cause it will cost me more and surfmore has been keeping my bill nice and low.
ahchun
post Apr 12 2016, 06:45 PM

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QUOTE(buyou12 @ Apr 12 2016, 06:42 PM)
I just increased from 2gb to 3gb on surfmore 50. I think that is good for me.

Honestly I won't change to one plan cause it will cost me more and surfmore has been keeping my bill nice and low.
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Yes just got the message
3gb is good for me at least now
rayfoo
post Apr 12 2016, 06:48 PM

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MAXIS
We've listened to you and we'd like you to know that we have made SurfMore 50 much better now. Your monthly data will be increased from 2GB to 3GB by the end of April
nexona88
post Apr 12 2016, 06:48 PM

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QUOTE(buyou12 @ Apr 12 2016, 06:42 PM)
I just increased from 2gb to 3gb on surfmore 50. I think that is good for me.

Honestly I won't change to one plan cause it will cost me more and surfmore has been keeping my bill nice and low.
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nice rclxms.gif
TSmjc168
post Apr 12 2016, 07:10 PM

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I also got the sms too...my friends too, lets see if she still manage to get 4gb after 2 days....
whphon
post Apr 12 2016, 07:12 PM

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ini mesti komplain

mesti post kat facebook, cepat cepat
wil-i-am
post Apr 12 2016, 09:25 PM

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My fren just lodged complaint with MCMC
nexona88
post Apr 12 2016, 10:03 PM

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seems a lot user reported to SKMM.

they gonna have hard time dry.gif
buyou12
post Apr 12 2016, 10:54 PM

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Is MCMC the right place to go? Seems more like a consumer right issue?

As far as I can see, maxis can offer anyone any package they want.
ssneoh76
post Apr 13 2016, 07:38 AM

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Customer with iValue plan being treated like ...
SUSMegatron1234
post Apr 13 2016, 09:42 AM

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QUOTE(ssneoh76 @ Apr 13 2016, 07:38 AM)
Customer with iValue plan being treated like ...
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Water Fish?
loki
post Apr 13 2016, 09:51 AM

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QUOTE(xavi5567 @ Apr 12 2016, 01:41 PM)
both 2gb... so apa beza? I c only 1 is using almost 94%.. if u talk about the cycle.. it depend on when u start ur package de ma.. but it is still a 1 month cycle wa...
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check properly. 1 is 4gb, 1 is 2gb...
garrick86
post Apr 13 2016, 09:53 AM

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2 of my friends in Surfmore50, one got upgraded 2gb to 3gb, another from 2gb to 5gb
Netto Hikari
post Apr 13 2016, 10:00 AM

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thats promo for first 6 months only. after that is 2gb. lol.

but sadly, in cyberjaya, my area only maxis has the best LTE speed. around shaftburry area. umobile and digi is out of the question, poor speed and signal.

celcom still good but speed is slower than maxis.
xavi5567
post Apr 13 2016, 12:48 PM

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QUOTE(loki @ Apr 13 2016, 09:51 AM)
check properly. 1 is 4gb, 1 is 2gb...
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Okay okay uncle old liao... Can't see as clear as Jr... Thank u... Some1 already pointed it out...

This post has been edited by xavi5567: Apr 13 2016, 12:49 PM
Currylaksa
post Apr 13 2016, 04:32 PM

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QUOTE(garrick86 @ Apr 13 2016, 09:53 AM)
2 of my friends in Surfmore50, one got upgraded 2gb to 3gb, another from 2gb to 5gb
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WTF really ah! doh.gif
nexona88
post Apr 13 2016, 04:35 PM

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QUOTE(Netto Hikari @ Apr 13 2016, 10:00 AM)
thats promo for first 6 months only. after that is 2gb. lol.

but sadly, in cyberjaya, my area only maxis has the best LTE speed. around shaftburry area. umobile and digi is out of the question, poor speed and signal.

celcom still good but speed is slower than maxis.
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so you're staying with Maxis?? hmm.gif
deeplyheartbroken
post Apr 13 2016, 04:41 PM

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Any Maxis blind supporters should deserve a smack on the face.

Myself one of the very firsts Hotlink customer since 1996 & changed to postpaid at 2012. Never got a single offer when I ported out in 2015.

A total of 20 years supporting Maxis with tens of thousands spent on phone bills & prepaid reloads.

Enough is enough.

If Maxis admin is serious enough on my claim, you can get my phone number via pm to check the historical data.
Netto Hikari
post Apr 13 2016, 10:57 PM

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QUOTE(nexona88 @ Apr 13 2016, 04:35 PM)
so you're staying with Maxis??  hmm.gif
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still using maxis as of now. no point getting something cheap but not usable at office the whole day from monday to friday =.=; and im enjoying the free spotify premium to stream music whole day at office.

though my wife maybe will be porting out next month after observing awhile and compare. she using surfmore 50.

i will 1000% avoid using digi and u mobile, it has the worst coverage and speed in my place.

This post has been edited by Netto Hikari: Apr 13 2016, 10:59 PM

 

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