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 Another unfair case from Maxis Surfmore 50

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TSmjc168
post Apr 12 2016, 01:38 PM, updated 10y ago

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Both customer are subscribe to Maxis surfmore 50, but getting different treatment from Maxis. mad.gif mad.gif mad.gif mad.gif


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calvin_ng
post Apr 12 2016, 01:41 PM

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welcome to maxis

xavi5567
post Apr 12 2016, 01:41 PM

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both 2gb... so apa beza? I c only 1 is using almost 94%.. if u talk about the cycle.. it depend on when u start ur package de ma.. but it is still a 1 month cycle wa...
abu.shofwan
post Apr 12 2016, 01:42 PM

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Details please...
Few months ago maxis did have promo, extra 2gb for surfmore 50.Maybe the screen shot is from that period ?
alextan99
post Apr 12 2016, 01:42 PM

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so 1 is 2 days left and the other one 28 days left so what's the issue here?
jimmy.soo
post Apr 12 2016, 01:43 PM

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QUOTE(xavi5567 @ Apr 12 2016, 01:41 PM)
both 2gb... so apa beza? I c only 1 is using almost 94%.. if u talk about the cycle.. it depend on when u start ur package de ma.. but it is still a 1 month cycle wa...
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QUOTE(alextan99 @ Apr 12 2016, 01:42 PM)
so 1 is 2 days left and the other one 28 days left so what's the issue here?
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one is having 2GB while another is 4GB, see properly lol
hafizhans
post Apr 12 2016, 01:44 PM

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1st one is 4gb right, that the differ
JayChouYEE
post Apr 12 2016, 01:45 PM

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QUOTE(mjc168 @ Apr 12 2016, 01:38 PM)
Both customer are subscribe to Maxis surfmore 50, but getting different treatment from Maxis.  mad.gif  mad.gif  mad.gif  mad.gif
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look like both are from the same phone...
dreamthief
post Apr 12 2016, 01:50 PM

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Question, if you buy add-on data, will it show up on the same page or separately?
TSmjc168
post Apr 12 2016, 01:57 PM

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QUOTE(JayChouYEE @ Apr 12 2016, 01:45 PM)
look like both are from the same phone...
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Yup, both account is login from the same phone, same app, same version and same day...

I also curious why we getting different bandwidth...
TSmjc168
post Apr 12 2016, 01:58 PM

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the 2gb + 2gb promo has been end few months ago...
emino
post Apr 12 2016, 02:03 PM

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Lek lu ada seploh hari lagi!

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buyou12
post Apr 12 2016, 06:42 PM

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I just increased from 2gb to 3gb on surfmore 50. I think that is good for me.

Honestly I won't change to one plan cause it will cost me more and surfmore has been keeping my bill nice and low.
ahchun
post Apr 12 2016, 06:45 PM

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QUOTE(buyou12 @ Apr 12 2016, 06:42 PM)
I just increased from 2gb to 3gb on surfmore 50. I think that is good for me.

Honestly I won't change to one plan cause it will cost me more and surfmore has been keeping my bill nice and low.
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Yes just got the message
3gb is good for me at least now
rayfoo
post Apr 12 2016, 06:48 PM

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MAXIS
We've listened to you and we'd like you to know that we have made SurfMore 50 much better now. Your monthly data will be increased from 2GB to 3GB by the end of April
nexona88
post Apr 12 2016, 06:48 PM

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QUOTE(buyou12 @ Apr 12 2016, 06:42 PM)
I just increased from 2gb to 3gb on surfmore 50. I think that is good for me.

Honestly I won't change to one plan cause it will cost me more and surfmore has been keeping my bill nice and low.
*
nice rclxms.gif
TSmjc168
post Apr 12 2016, 07:10 PM

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I also got the sms too...my friends too, lets see if she still manage to get 4gb after 2 days....
whphon
post Apr 12 2016, 07:12 PM

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ini mesti komplain

mesti post kat facebook, cepat cepat
wil-i-am
post Apr 12 2016, 09:25 PM

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My fren just lodged complaint with MCMC
nexona88
post Apr 12 2016, 10:03 PM

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seems a lot user reported to SKMM.

they gonna have hard time dry.gif

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