I thought speedrent charges the same amount as estate agent, ie 1 month to 1 year. So when they gave the 3 plans, i just chose the 3rd plan which seems to give better discount but did not reflect how much they going to deduct for first month and how much they will deduct for 2nd month. My rental is RM2500, and I get RM800plus and was told will only get that for 2nd month too, full amount only 3rd month and above!!! My stupid mistake for not clarifying first. I suggest you go only with speed rent if you don't really trust the tenant. Otherwise, better you go through estate agent and vet tenants yourself. Better to have it the old fashioned way and have 2.5 months in hand. If they go beyond 1 year, you would have recuperate that 1 month as opposed to speedrent where every year you have to buy insurance. Truly regret going through speedrent!

Thank you. They have downgraded me to basic. Few of my experience going through speedhome.

1. Speedhome will put you in a chat group, once there are queries. It's landlord, potential tenant and speedhome (Alicia).

2. Even after agreeing with a potential tenant who deposited money, I still get message about when I will be free or when the other potential tenant will be free to view the place. They are slow in updating the status and it's quite irritating.

3. Technical issue in signing agreement. Takes a few trials.

4. I requested a representative from speedhome to be present when I handover keys, so that they can take video or photos of the apartment. But they do not offer such services. So instead of listing down my inventory, I just take pictures and submit to them. Hopefully no issue when it comes to claim for any damages later.

5. My kitchen cabinet doors as agreed with the tenant will only be changed after they have moved in. After changing and taking pictures of the new kitchen cabinet, agreement has to be re-signed. That's fine, but when I asked few questions about the supplemental agreement, instead of reading through the whole chat to understand, i get standard reply of what's the process of payment before tenant moves in. Can they not just read to see there is already a tenant who has paid?

The frustrating part is having them answer your queries without understanding your questions and just churn out a standard reply. i don't know if I am dealing with human or computer generated answers.