Interesting Thankfully my tenant is still paying rent on time, this might be handy for those who have trouble getting tenants to pay up

SPEEDHOME is for deal transaction purposes. SPEEDMANAGE moving forward would be the business unit to perform rental collection.

We can still collect the key and help you to take a photo and video to perform contactless viewing as we are under essential services.

Hi wheimeng, how can we collect the key from tenant during this mco situation?

I have an early termination tenant's agreement that's ending 28th April but he insists want to stay until 13th May without paying any rental for May.

I also understood that eviction and lawyers are not working during mco. Thus, what can speedhome help landlords in this case?

Thanks

This post has been edited by mk92: Apr 10 2020, 06:45 PM

Speedhome landlords approve rental relief for tenants

Landlords on the house rental and purchasing platform, Speedhome, have approved a total RM135,000 worth of rental relief as the COVID-19 pandemic continued to affect household incomes.

Chief executive officer Wong Whei Meng said in the past month, about 10 percent of Speedhome tenants have requested for rental relief.

“Among the group of tenants that received relief, 70 percent of them are freelancers, self-employed or small businesses, and the remaining 30 percent of tenants have shown that their incomes are badly affected by almost non-existent commissions or allowance,” he said in a statement today.

The rental platform also found that defaults, early termination and delay of rental payments are on the rise.

“We also found that the number of people who chose to terminate their contracts early in April also increased by 10 percent, mainly because the tenants could no longer continue to pay the rent.

“Additionally, there are also many foreign expats who terminated their tenancy to head back to their home countries," he said.

At the same time, Wong said Speedhome’s rental data also showed that compared with the past six months, the number of people who did not pay rent on time increased by as much as 20 percent.

“During this Movement Control Order period, we witnessed an 80 percent drop in transactions, but we believe that this is only a temporary problem as accommodation is a basic need,” he added.

https://www.theedgemarkets.com/article/spee...-relief-tenants

My concerns with speedhome are below:

1. The rental relief is fully borne by the landlord? Any relief from speedhome or the insurance company?
2. If early termination of contract, is there any payment by the tenant, speedrent or the insurance firm? In a normal rental case I'll have a stamped tenancy agreement that will clearly stipulate whether it's one month or two months payment in lieu.

Thanks wheimeng.

This post has been edited by Babizz: Apr 11 2020, 09:31 AM

Within Klang Valley - you can request for it, please email hello@speedhome.com for further support.

1. The rental relief is granted between an agreement of tenant and landlord, we are not involved in it - we change our system to reflect their agreement.
2. Our agreement stipulated the procedures, and if conditions not fulfilled, can claim from insurance.

Just want to clarify anyone who use speedhome on their damage claim
As landlord the most common issue is wall and painting as well as cleanliness.

After tenant move out
1) Aircond never clean, collecting thick dust, - landlord have to service
2) Wall chip, they put nail here and there, drawing, stain on wall - landlord have to repaint
3) Bidet, toiletware, water heater broken is all so common, brutally used i suppose.


are all these cost consider damage claim?

You can read more at the middle part of the page: https://speedhome.com/blog/tenancy-claims-submission/

how to claim the annual aircon service? my contractor charge me the below:

R22 410a
1hp-130 1hp-200
1.5-170 1.5-230
2hp-210 2hp-280
2.5-270 2.5-340


3 rooms unit usually have 4 aircon. so annual service will be about RM600-1000 even without change of parts. i always charge my tenant from his deposit

and also the painting , can we claim ? most times there are some stain here and there , we have to paint the whole house to look nice. usually i deduct from the deposit depend on the stain , partially , 50% or full cost of RM1500-2500

do we need to sign tenancy agreement and buy insurance with Speedhome?

SPEEDMANAGE is a different product, free to use.

Please contact hello@speedhome.com for claims.

u mean landlord can claim teh annual aircon services??

Wear and tear is not claimable as per https://claims.speedhome.com

And further questions can go through hello@speedhome.com.

Hi wheimeng,

I'm having the following problem and your team hasn't provide the solution yet. My tenant is giving an excuse of mco for not leaving my unit within the agreed date.
However, I can't allow him to overstay due to the reasons:

1) it was agreed multiple times that tenant will moved out from my unit on 29th April. Thus, it is tenant and prospect landlord to plan this in advance during the mco situation.
2) the mco doesn't restrict tenant to move to your new place as long you have a valid agreement with the prospect landlord. this approach has been checked and approved by new tenant with the police.
3) it is a crime for overstaying at my unit without landlord approval as stated in the tenancy agreement and can be detained as breaching of private property.
4) my insurance will be expiring on 28th April which will not be applicable for overstaying and this is unfair for me incase there are any goods are damaged.
5) existing tenant had been informed about my new tenant about the urgency to move in to my unit since she's pregnant and her in laws are staying at block A ken rimba.
6) my prospect tenant can sue me for not fulfilling the agreement date on 30th April for moving in to my unit since both parties have signed and they pay the full deposit.

I also drop you an email, kindly please check the best options to evacuate the tenant out.

Kind regards,
Mk yap

Saw this comment of yours and thought I could share my experience with you on this.

I myself am a property investor with a couple of units. Have been using SpeedRent/SpeedHome for a couple of years and all in all, am quite happy about their value proposition, although there is certainly room for improvement under their Customer Service section (especially the auto reply chats).

This issue of tenants moving out within the contract period is something that bothers me too. Thus, what I did on my end is to add in an additional clause at the bottom of the Tenancy Agreement which clearly states that the clauses in this 'standard tenancy agreement by SpeedHome' regarding early termination of the contract is null and void. Instead, I added my own clauses that states that early termination is not allowed from either parties (both landlord and tenant). Whoever who breaks the contract when it comes to early termination, will have to pay the other party the remaining months rental as compensation.

So, its a win-win scenario, whereby tenant is secured, having a place to stay without having to worry that the landlord will chase him out when he/she gets a new tenant who can pay more or any other reasons. The landlord, on the other hand, will have a piece of mind that he/she does not need to bother about losing potential revenue once the contract is signed.

Personally, I've not experienced having a tenant cancel the contract under SpeedHome. But I've faced it once before that (when I was renting traditionally via real estate agents). This non-cancellation clause was in the contract back then too. Tenant decided to terminate half way into the tenancy. I decided to exercise my right and drag it to Small Claims Court (can self represent, but maximum claim only RM5k). All in all, managed to get the guy to pay, but quite some hassle and time consuming. That's another story altogether, dragging tenants to court for going against the contract.

Hope my sharing helps!

Looks to have gone to up and down but learn quite a bit. Hopefully i dont have to go tru this. But if i do... i know who to look for. haha.
Most of the issue is stained wall, and double sided tape, holes here there.

Can we disallow them to use double sided tape? or drill holes?

I was just thinking that since the tenant need to bear the credit card transactions cost, some credit card also allow cash back as well? Do you think tenant will benefit from the cash back as well? Sorry for this question, I don't have a credit card so don't know about this. Tq for any comment on this.

I think for drilling of holes, it can be disallowed and it is reasonable to claim for compensation/insurance from Allianz via SpeedHome. Of course, its still up to their discretion and seems pretty much border line. Just make sure its clearly stated inside your additional clauses that no drilling is allowed. But double sided tape seems really minor, think it'll be hard for that.