Going to port out from Maxis to celcom

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Going to port out from Maxis to celcom, Gold with new phone ..

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hihihehe	Apr 12 2016, 02:16 PM Return to original view \| Post #1
10k Club All Stars 13,786 posts Joined: Jan 2006 From: stress & confuse world	QUOTE(suns8630 @ Apr 11 2016, 02:31 AM) Hello .. Just to share share my experiences today at Maxis Pavillion ... I was at Maxis store this evening ... Telling them I am not happy with my account ( one plan lite 78 ringgit , 1 g data .. Free Maxis / hotline calls ) with I signed by nearly 2 years ago .. Which going to expire by June 2016 ... I told them about the $$ war going Around and I intended to port out to celcom .. Which is located just opposite maxis store Pavillion ... And guess what .. !! The supervisor in charge do not even bother about saving me ..she saying that's noting she can do about it .. I am the consumers .. I can make whatever choice I like ... .. And I question her .. As what offer she can offer me to retain me ... Guess what .. She offer me noting ..instead she offer me to upgrade my plan .. At this moment .. I blow my head .. And I told her to look at my back ..as I walked opposite to celcom ... i dont see any issue there. they dont have rights to offer you anything. is just you tak suka, you pigi telco lain stop being sissy and go for what u think worth. they are not doing charity
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hihihehe	Apr 13 2016, 01:53 AM Return to original view \| Post #2
10k Club All Stars 13,786 posts Joined: Jan 2006 From: stress & confuse world	QUOTE(suns8630 @ Apr 13 2016, 01:21 AM) Hello .. Yes totally agreed that is no issue... !! But ..if you are paying good earned $$ to the company .. ( mAxis ) In return for a reasonable services .. ( offer ) .. And even putting me on their loyalty customers list .. Then .. It is not about what I Suka .. Or what I tak Suka ... The marketing team of Maxis has a DUTY to provide the so called loyalty customers like me or you ...an awareness Of what their product is good for .... And NOT taking us for a rides .. When the $$ war of telcos company is already at spread .... Anyway ... To prove that .. Maxis is at fault.. On this $$ War issue .. I received a sms today .. Saying that they are doing something to improve their data services .. By giving me a higher quota of data usage ... At least .. After the bising bising .. From me .. I got the offer ... Do you see ..my point ..now .. !!! as i said, business is business. loyalty or not, is not a question. eg. loyalty with a bad payment is worse than new users with good payment imagine if there are 1k customer doing the same your situation was like forcing them to give you good offer or else you will leaving to other telco and yet you complaining here because they dont give what you want that's like you are using unifi and found out maxis is having better value for the package and you ask unifi to give you better offer i always believe having a stiff competitor is always good to customer ps: i am a maxis user and also looking to port out to digi soon. whoever giving me a better deal then there's where i belong
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hihihehe	Apr 13 2016, 11:13 AM Return to original view \| Post #3
10k Club All Stars 13,786 posts Joined: Jan 2006 From: stress & confuse world	QUOTE(suns8630 @ Apr 13 2016, 02:10 AM) hello ... No No No ... you get it all wrong ..please allow me to quote ... 1) If you are bad payment customers .. you for sure will NOT be listed as Loyalty Customer. 2) I am Not in anyway being demanding ..of what i want or what i wishes .. once again the marketing TEam of maxis has the DUTY to provide us the GOOD product .. Yes ,, you or anyone may choose .. even me can choose to change telco ..but .. being a "customer" we also having the obligation to tell them ( maxis ) straight in the face .. to let them wake up ... !!!! yup, you can tell them directly but they are not obligated to give what you have requested. they are open for business and is their loss for not offering similar plans and prices compare to other telcos. anyway, the maxis centre dont have the "decision" to do the free upgrade though. only the customer service from call centre able to consider the request
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