Going to port out from Maxis to celcom, Gold with new phone ..
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 Apr 13 2016, 06:04 PM
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Junior Member
368 posts Joined: Oct 2009 
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hi, i m also planning to port to Celcom as the Gold plan is so much cheaper and better than my current package.
However, read a lot of negative remarks about their roaming charges although data is off. I never had this problem with Maxis (surfmore plan with Note 3 plan). With the poor customer service and unreasonable charges for roaming, it is still worth while to port to Celcom? thanks for sharing your view. |
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Apr 14 2016, 09:59 AM
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Senior Member
8,259 posts Joined: Sep 2009 
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Maxis got counter offer with better package now? Seems everyone want to port out...
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Apr 14 2016, 10:06 AM
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Senior Member
1,107 posts Joined: Jul 2007 From: 192.0.0.1 
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QUOTE(suns8630 @ Apr 11 2016, 02:31 AM) Hello .. Just to share share my experiences today at Maxis Pavillion ... Don't act cheap. You don't like, just switch.I was at Maxis store this evening ... Telling them I am not happy with my account ( one plan lite 78 ringgit , 1 g data .. Free Maxis / hotline calls ) with I signed by nearly 2 years ago .. Which going to expire by June 2016 ... I told them about the $$ war going Around and I intended to port out to celcom .. Which is located just opposite maxis store Pavillion ... And guess what .. !! The supervisor in charge do not even bother about saving me ..she saying that's noting she can do about it .. I am the consumers .. I can make whatever choice I like ... .. And I question her .. As what offer she can offer me to retain me ... Guess what .. She offer me noting ..instead she offer me to upgrade my plan .. At this moment .. I blow my head .. And I told her to look at my back ..as I walked opposite to celcom ...  Maxis has the right to not offer you anything and you have the right to not choose them. |
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Apr 18 2016, 12:45 AM
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#24
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Junior Member
389 posts Joined: Feb 2011 From: kedah...fucuk
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QUOTE(suns8630 @ Apr 11 2016, 02:31 AM) Hello .. Just to share share my experiences today at Maxis Pavillion ... they just working for Maxis..what do you expect from them as an employee ....those retaining offers for selected one comes from HQ..not from their branch.even the branch manager cant do anything as they have no authority to do anything except following order from HQ.I was at Maxis store this evening ... Telling them I am not happy with my account ( one plan lite 78 ringgit , 1 g data .. Free Maxis / hotline calls ) with I signed by nearly 2 years ago .. Which going to expire by June 2016 ... I told them about the $$ war going Around and I intended to port out to celcom .. Which is located just opposite maxis store Pavillion ... And guess what .. !! The supervisor in charge do not even bother about saving me ..she saying that's noting she can do about it .. I am the consumers .. I can make whatever choice I like ... .. And I question her .. As what offer she can offer me to retain me ... Guess what .. She offer me noting ..instead she offer me to upgrade my plan .. At this moment .. I blow my head .. And I told her to look at my back ..as I walked opposite to celcom ... if you want get their attention,maybe you should contact them through maxis facebook. This post has been edited by TRAZE99: Apr 18 2016, 12:48 AM |
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