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Port out from maxis to celcom, The signal icon question
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TScyclop20
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 Apr 7 2016, 08:49 PM, updated 8y ago
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Getting Started
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Dear all, I have a problem here hope any friend have same experience can teach me how to solve out. I've port out from maxis and change to celcom, for two days using experience, the signal icon top left of my iPhone 6, keep swapping between CELCOM 4G and MY MAXIS 3G.
I try switching the data option manually under strong signal environment, when choose 4g or 2g then celcom icon come out, only when choose 3G the "my maxis" icon appear. I'm not sure is this mean my account in maxis still activate? Or any other posibility? Further info, either 3G or 4G the data is still working, I have also manually choose the carrier to my celcom, manually reset network setting, but it doesnt kill the "my maxis 3G" icon... Maxis so in love with my phone even I cancel their service it still appear on my screen... Hope any friend with similar experience teach me how to do? Bcos I don't wan later one week after maxis send me bill say I still using their signal.
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TScyclop20
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Apr 7 2016, 09:13 PM
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Getting Started
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QUOTE(mirage10 @ Apr 7 2016, 09:10 PM) go to celcom, ask for new sim card. Thank you for suggestion, are this gonna solve the problem? What cause it happen? It's a new nano sim provide by celcom I'm using now. |
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TScyclop20
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Apr 21 2016, 04:15 PM
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Getting Started
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QUOTE(Maxis @ Apr 20 2016, 03:12 PM) Hi cyclop20, Is your concern resolve? If not, you may try to reset network in your device. However please be informed that it may erase your existing wifi connection. Thank you TQ maxis, I have tried reset network before but the my maxis icon still up there when 3G^^ |
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TScyclop20
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Apr 26 2016, 11:10 PM
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Getting Started
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Lol exactly what I'm facing now. But feel like want let it be since it not affect the performance, Celcom coverage still sucks at my home... So how u solve that problem? QUOTE(rip_code @ Apr 26 2016, 10:42 PM) Experienced this since a few months ago, and still happening. restore iphone, reset network, change simcard twice but to no avail  call celcom, they ask to check with maxis. check with maxis, and they say everything success port out. no idea now |
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TScyclop20
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Feb 2 2018, 07:46 PM
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Getting Started
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QUOTE(rip_code @ Apr 26 2016, 11:13 PM) To be honest, still not solved. U know I find out how now, use other operator SIM card to boot your phone, then change back to the Celcom SIM card reboot. Then it’s done. The icon become all Celcom |
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