congrats,
20k is it 10% of your property price?

when did u submitted your documents?
mine dy 3 weeks but still no news yet

First of all, it should be 10% or RM30k whichever is lower. So in your case it should have been RM30k since your property is more than RM300k.

Secondly, after getting the 'Successful' in your application, which you can check from the mydeposit website, you should be able to access to your offer letter (which says you need to submit all of the required documents within 30 days from the date of the offer letter) and all the forms and checklist of what you should be submitting (this includes 2 copies of your S&P, letter from your developer, etc).

In summary, I think in your case, the developer should not be getting any money from the government at the moment since you have not submitted anything back. And the fact that it is only RM20k, sounds a bit dodgy to me.   

Thanks. 

If it is still "dalam process", then most likely the developer is cheating you. One way (and probably the only way) to verify your developer's claim is to go to KPKT and ask them yourself.

As for why your developer is telling you such thing, is probably to make you fully commit with the purchase of the property. Have you signed your S&P?

better check with mydeposit..if not developer  "makan " u 10k..they give u 20k only.

u can check kementerian perumahan directory number..u just can call them.previously i call PA ketua pengarah.
dont call la mydeposit hotline number,they not pickup one.