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 Celcom network down? - Bandar Sunway, No service

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TSckyow1
post Apr 6 2016, 11:03 PM, updated 10y ago

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Hi

Is there any celcom users at Bandar Sunway area?
PJS 9 area to be specific...
My line was cut off half way when I received phone call from my friend just now

Tried to dial again, it show "not registered on network"
Network bar showed 0 bar

Check with Celcom live chat, they said my account is active and asked me to restart my phone

I did the same but still having the same problem..

What should I do?

This post has been edited by ckyow1: Apr 6 2016, 11:03 PM


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TSckyow1
post Apr 6 2016, 11:46 PM

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I have waited for 1 hour but cant get the signal at all...

Can anyone guide me what should I do now..

I need to make call urgently
fkinmeng
post Apr 6 2016, 11:55 PM

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QUOTE(ckyow1 @ Apr 6 2016, 11:46 PM)
I have waited for 1 hour but cant get the signal at all...

Can anyone guide me what should I do now..

I need to make call urgently
*
sim card slot rosak.

sim card rosak.

phone rosak (experienced this with my old s4, unable to explain why, just always error).
nexona88
post Apr 7 2016, 12:00 AM

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take the sim card. put into another phone.

see working or not?
TSckyow1
post Apr 7 2016, 12:16 AM

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QUOTE(fkinmeng @ Apr 6 2016, 11:55 PM)
sim card slot rosak.

sim card rosak.

phone rosak (experienced this with my old s4, unable to explain why, just always error).
*

I just changed the SIM card last week (changed new plan)
I tried to put my father SIM card (from other telco - not celcom) and it's working fine confused.gif
TSckyow1
post Apr 7 2016, 12:20 AM

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QUOTE(nexona88 @ Apr 7 2016, 12:00 AM)
take the sim card. put into another phone.

see working or not?
*
I tried that also, put my SIM card to my father phone, can detect Celcom but no signal bar.
Cannot make call, tried easy menu *118# 5 times managed to access 1 time

I think maybe Celcom having network issue at my area now... sad.gif
nexona88
post Apr 7 2016, 12:24 AM

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QUOTE(ckyow1 @ Apr 7 2016, 12:20 AM)
I tried that also, put my SIM card to my father phone, can detect Celcom but no signal bar.
Cannot make call, tried easy menu *118# 5 times managed to access 1 time

I think maybe Celcom having network issue at my area now... sad.gif
*
oh if like that confirm network problem.

u go call back celcom CS & report.

if they say, network no problem & blame your device.

u scold back them kaw kaw. threaten to report SKMM sweat.gif
TSckyow1
post Apr 7 2016, 12:28 AM

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QUOTE(nexona88 @ Apr 7 2016, 12:24 AM)
oh if like that confirm network problem.

u go call back celcom CS & report.

if they say, network no problem & blame your device.

u scold back them kaw kaw. threaten to report SKMM sweat.gif
*
Hopefully they can settle the problem soon..
Thank for your advised, I will report to them now
victorywp
post Apr 7 2016, 07:46 AM

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QUOTE(nexona88 @ Apr 7 2016, 12:24 AM)
oh if like that confirm network problem.

u go call back celcom CS & report.

if they say, network no problem & blame your device.

u scold back them kaw kaw. threaten to report SKMM sweat.gif
*
lol like this also become skmm case? skmm really busy already.

 

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