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 Maxis ivalue package, How to keep track calls balance

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TSsteventan85
post Apr 6 2016, 05:21 PM, updated 10y ago

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I have signed up maxis ivalue 1 for my iphone 6s year ago with 333mins free calls and 2gb data .

How do I keep track the 333mins free calls ?


Maxis
post Apr 7 2016, 11:33 AM

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QUOTE(steventan85 @ Apr 6 2016, 05:21 PM)
I have signed up maxis ivalue 1 for my iphone 6s year ago with 333mins free calls and 2gb data .

How do I keep track the 333mins free calls ?
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Hi steventan85,

Sorry as you are unable to track the free calls. However you can check the usage on your monthly tax invoice.

Regards
TSsteventan85
post Apr 7 2016, 11:40 AM

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QUOTE(Maxis @ Apr 7 2016, 11:33 AM)
Hi steventan85,

Sorry as you are unable to track the free calls. However you can check the usage on your monthly tax invoice.

Regards
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What's the purpose to check the usage on bill ? Of course I need to keep track ,else why m I opt for 333mins free calls, at this RM100 per month with only 2GB data . this is unacceptable !

so u r expecting ur customer to use less than the allocated free calls and earn from there !

U better come out with something to keep track the usage ,else ,u will get lots of complaint from MCMC .
Maxis
post Apr 7 2016, 12:31 PM

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QUOTE(steventan85 @ Apr 7 2016, 11:40 AM)
What's the purpose to check the usage on bill ? Of course I need to keep track ,else why m I opt for 333mins free calls, at this RM100 per month with only 2GB data . this is unacceptable !

so u r expecting ur customer to use less than the allocated free calls and earn from there !

U better come out with something to keep track the usage ,else ,u will get lots of complaint from MCMC .
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Hi steventan85,

Well noted on that. We will highlight your feedback to the relevant team for future enhancement & improvement. Any inconvenience caused is much regretted.

Regards
hensky
post Apr 7 2016, 07:44 PM

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QUOTE(steventan85 @ Apr 7 2016, 07:22 PM)
Don't talk crap . how to monitor balance of minutes ? Why maxis bother to detect data used but not calls balance ? Talk about market leader ? Don't talk shit here . if u got ntg better to say , don't comment .
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