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 Webe Thread, The new TM-P1 telco in Malaysia

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webeofficial
post Jun 4 2016, 04:18 PM

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Hi there, the Looping QR code challenge has halted as there has been some issues that has come to light. We will conduct a full investigation into this matter as the integrity of the campaign is important to us. Please do bear with us and we thank you for your patience and understanding.
webeofficial
post Jul 1 2016, 11:13 AM

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QUOTE(verticalar @ Jun 29 2016, 11:48 PM)
sure or not.....

heard its postponed to September for public launch for their mobile plans...
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Not a postponement. We are launching in stages hence the first treatment goes to those who are webe members and TM customers.

This post has been edited by webeofficial: Jul 1 2016, 11:19 AM
webeofficial
post Jul 1 2016, 11:16 AM

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QUOTE(mztang52 @ Jun 30 2016, 11:52 PM)
Funny, what if a East Malaysia people applied for the package and only found out that there is no connection.
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Hi, our invites to webe members and TM customers are based on those within out coverage areas first. This is to let them experience our service better.
webeofficial
post Jul 1 2016, 11:24 AM

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QUOTE(^Ware^wolf @ Jul 1 2016, 12:20 PM)
i received call from TM regarding webe . asked them to call me back later but eventually nothing happen after that ...  doh.gif
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They will definitely call back. If they didn't, PM me your name and email address.
webeofficial
post Jul 1 2016, 11:25 AM

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QUOTE(nexona88 @ Jul 1 2016, 12:22 PM)
so you're saying it's for certain group only, not open for public?  hmm.gif
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Offering to masses/public will be made on a later stage.
webeofficial
post Jul 1 2016, 11:39 AM

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QUOTE(nexona88 @ Jul 1 2016, 12:28 PM)
when?  hmm.gif  hmm.gif
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Stay tuned smile.gif
webeofficial
post Jul 1 2016, 12:16 PM

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QUOTE(kernel123 @ Jul 1 2016, 12:38 PM)
hye. im a streamyx customer. how do i get the invite? tq
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You will be emailed by TM if you are qualified i.e your address is within coverage and located in Klang Valley or JB. The invites will be emailed in batches starting yesterday. So please be patient.
webeofficial
post Jul 1 2016, 12:17 PM

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QUOTE(mztang52 @ Jun 30 2016, 11:55 PM)
So, it is actually designed for 85% of Penisular Malaysia users only.
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No, please don't say that blink.gif
Other areas will be offered on a later date. As for now our primary focus for this invite is webe & TM customers in JB & Klang Valley.
webeofficial
post Jul 1 2016, 12:18 PM

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QUOTE(^Ware^wolf @ Jul 1 2016, 12:33 PM)
already pm my details . kindly help me to check . yawn.gif  notworthy.gif
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Already escalated to the support team. PM be back if you have not receive a call by EOD.
Thanks ya.
webeofficial
post Jul 1 2016, 12:22 PM

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QUOTE(tohff7 @ Jul 1 2016, 12:23 PM)
How do webe checked for certified smartphone?

And what's about the Fair Usage Policy? I saw there's a RM500 limit on voice call per month, no SMS blasting etc. How about data?
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You will enjoy unlimited mobile internet use for data.
webeofficial
post Jul 4 2016, 04:48 PM

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QUOTE(Triton @ Jul 3 2016, 10:46 AM)
Waiting for the invite. TM Unifi customer here. Hopefully it will come soon as I want to MNP my whole family to Webe.
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Thanks for your interest.
Best.
webeofficial
post Sep 7 2016, 11:55 AM

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QUOTE(mhanis @ Sep 7 2016, 10:09 AM)
May I know they send the sim using what courier service? Already registered yesterday but they dont give any tracking number
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Hi, please check your PM. tq
webeofficial
post Sep 7 2016, 04:16 PM

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QUOTE(ikram_p @ Sep 7 2016, 03:09 PM)
Hi webeofficial can you update lumia 1520 into webe database smile.gif
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Hi, thanks for the suggestion, we will look into it.
webeofficial
post Sep 7 2016, 07:07 PM

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QUOTE(-YS- @ Sep 7 2016, 07:40 PM)
Hi webeofficial, kindly put Galaxy S7 non edge version into your certified device, its exactly same specs as S7 EDGE, thank you!
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the list updates are always ongoing, so please be patient for it to be added.
webeofficial
post Sep 7 2016, 07:07 PM

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QUOTE(skychaos @ Sep 7 2016, 06:49 PM)
why i`m not getting any respons from them?? sad.gif
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Please PM us with your details, so we can assist to check.

webeofficial
post Sep 9 2016, 02:49 AM

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QUOTE(mazhard @ Sep 8 2016, 12:39 PM)
Webe official
Let say i want to register additional line under my account but the number to be port in to webe is under different person...can it be done
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Please PM us in http://facebook.com/webedigital/ smile.gif

This post has been edited by webeofficial: Sep 9 2016, 02:50 AM
webeofficial
post Sep 9 2016, 02:51 AM

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QUOTE(cellvin @ Sep 9 2016, 12:34 AM)
After tried 2 days.. Area at Melaka..

For the moment, i feel the line really not stable. Max speed i get is 8Mbps, but in rarely.. Most of time, the speed like basic internet, very2 slow.. The signal H+,H,E.. I quite surprise that using celcom line can go 2G.. the speed test all show also quite surprise, ping all below 70ms, but the speed 0.08~8mbps. I dunno is limiting the speed for 3g line? Quite disappointment with the data line..
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thanks for the feedback. If this is persistent, kindly contact Support within your Selfcare account to highlight the issue. Hope that helps. thanks
webeofficial
post Sep 9 2016, 06:15 PM

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QUOTE(620omen @ Sep 9 2016, 06:40 PM)
Just get my secondary sim, webe simcard at Sunway pyramid. let see how it goes.

So far, my personal review at webe lounge, their staff did a good work by ensure all their customer entertained (example, even though customer has been called to the counter did not show up, they try to find it)

And to activate the simcard, it only take half an hour. At first, i receive "no signal" sim, lucky me i did not walk away immediately and straight away ask for assistant. They did swap with new simcard, and now work well.

Hopefully they keep up this good after sales services momentum.

I will share review on their network part later on. Hope this helpful for some of you.
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Thanks for the kind words. This certainly will motivate our team to work better. Do share your experiences in our FB page http://facebook.com/webedigital/. For assistance, always remember that the Support we offer now is 24/7 via Live Chat in your Selfcare ya.

webeofficial
post Sep 14 2016, 03:30 AM

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QUOTE(mazhard @ Sep 13 2016, 08:22 PM)
I believe there is a good explanation why webe certified device getting discount and invitation based on user poscode

Since webe is roaming with celcom 3g, there might some charge for the roaming services

And invitation based on user poscode to ensure the user can utilized the webe lte instead of celcom 3g roaming
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Well said.

TQ
webeofficial
post Sep 21 2016, 04:15 PM

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QUOTE(gozila84 @ Sep 21 2016, 04:55 PM)
Over the live chat app
There is no sent icon
How do I delivery the message??
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hi, can you advice what OS you are using?

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