Well, some tips for prepaid users who want to port out (applicable to any telco I think)

If you have pretty much balance in your prepaid card, upgrade it into postpaid plan and request to port out immediately in one day.

There will be only a charge for one day of the postpaid plan(so choose the cheapest one, since you are gonna port out anyway)

Then, call the customer service to inform them you have closed your account, and request them to refund the balance to you. (They will send it by cheque)

So, dont worry about losing all your prepaid balance, as long as you port out from postpaid account, not prepaid

Have fun porting out from maxis !

This post has been edited by sohwenwen: Apr 19 2016, 10:28 PM