i think off all telco including astro, maxis CS is the best service. and maxis service also the best. i enjoyed my 6 months waive since my home doesnt get proper signal due to their signal problem. and at my kampung, we dont have maxis signal, i called maxis to report and they called me back. it was a hardware problem. they did their job to repair their problem. and within 7 working days, we have strong signal and HSPDA coverage. unlike umobile or digi. their still struggling to solve my problem right now.

i know marketing plans comes and proved from higher management. but personally want to thanks their customer service and technician department for giving such a good service to customers. unfortunately, i am not a maxis user since the biz68 controversy, and their plans right now also is to absurd. i am still hoping for your great comeback. good luck.

This post has been edited by -Y-: Apr 6 2016, 12:34 PM

this new controversy is hard for maxis. i know your CS is struggle right now. as a consumer, we have to know that their CS doesnt have any authority to give any adjustment on the plans. just drop them emails then they will acknowledge to higher position and will come back to you later if you still want to stay with maxis. if not, just port out. this MNP is a bliss actually for consumer and hell for telco services. LOL