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 am i misunderstanding? or this is truely robbery?

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cucubud
post Apr 5 2016, 10:34 PM

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QUOTE(jjjeantang @ Apr 5 2016, 10:10 PM)
but this one seems need to activate manually by user,
maxis's is
auto activate for u once u use ur phone oversea, even u'r answering a call... shakehead.gif
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DDR will be auto renewed once it hits midnight Malaysian time zone and your data quota will be refreshed.

It mentioned "auto renewed"
cucubud
post Apr 6 2016, 07:26 AM

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QUOTE(fkinmeng @ Apr 6 2016, 12:21 AM)
last month i went hong kong, even though i off data roaming, but i received sms from malaysia, and maxis considered it as data. doh.gif 50kb charge me RM1.85, but luckily less than 256kb, if not kena RM38.

also, they keep spam me sms, ask me sign up for the RM38/day package, 1 day at least 10 sms, and sometimes 1 minute can send up to 2-3 same messages.
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Did they charge you any of the RM38 roaming charges while you were in Hong Kong?

cucubud
post Apr 6 2016, 07:30 AM

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QUOTE(jjjeantang @ Apr 5 2016, 10:45 PM)
if i'm not misunderstanding, coz tat page oso din't clarify clearly...
the celcom DDR is
before RENEW, u've to ACTIVATE it, by ur decision thumbup.gif

maxis is
once u got received call, u kena trap...... devil.gif
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Wow, Maxis is scary.

If I am oversea for 1 month, then the roaming charges will be RM38 x 30 = RM1140. rclxub.gif

If the account has a credit of RM500, what will happen? Total cutoff service?
cucubud
post Apr 6 2016, 11:05 PM

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I wonder what will happen if after 2 days on roaming, I decide to get a local number. Took out the Maxis SIM card and insert the local sim.
Will Maxis continue to charge me for the auto roaming even I have removed the SIM card from the phone?
cucubud
post Apr 12 2016, 08:18 PM

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QUOTE(jjjeantang @ Apr 11 2016, 10:48 PM)
nope. according to maxis official website says, once u've activated tis svc as above discussed, u'll not able to stop it & u'll b charged rm38/day @ everyday until u came back m'sia devil.gif

even though u only used once @ touch down for contact ur mama & pull out the sim card after tat & enjoy ur 1 wk holiday @ oversea... bye.gif

and, it's only giv u 500mb/day not 3gb & after finish 500mb u've to top up or totally cut off data.
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These charges only applicable to MOP, right?
Iplan and Survemore plan are not included, right?
cucubud
post Apr 21 2016, 12:34 PM

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QUOTE(jjjeantang @ Apr 13 2016, 11:25 AM)
seems so, but i not sure, better ask maxis b4 u go oversea
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QUOTE(dreamthief @ Apr 13 2016, 11:55 AM)
Maxis One World plan it's only for Maxis One Plan. I searched for ivalue/surmore, didn't see it.
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Seems that the RM38/day apply to all Plans. MOP, iValue and Survemore and Hotlink too.
No way out except you put your sim card on a dumb phone which does not have data service.

cucubud
post Apr 21 2016, 01:18 PM

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QUOTE(xzilem @ Apr 21 2016, 12:51 PM)
How about we delete the apn setting, do the data service still continue?
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Not sure your smart phone will trigger it or not.

They said to switch OFF Data Roaming and Cellular Data and don't set the phone to LTE or 3G.
If the smart phone is so smart, it keeps trying to trigger the data service, then if one time successful, you will be charged RM38/day.

Better put the sim card into a dumb phone to avoid the RM38/day Data Roaming.
cucubud
post Apr 21 2016, 03:51 PM

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QUOTE(dreamthief @ Apr 21 2016, 03:41 PM)
Where did you see/hear this? The website only showing MaxisOneWorld (RM38/day) for Maxis one plan.
Not true, it's even calls received/made or sms sent. Disabling the Data roaming doesn't help. That's the old way to avoid roaming charges.

http://www.maxis.com.my/en/personal/servic...g/oneworld.html
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Did an online chat with them this morning.
They showed me the link for Roaming charges which is for the MOP.
I told them I am on ivalue plan. They said it applies to all Plans.
I told them I am going oversea for 1 month and I am not going to pay RM38 x30 days while oversea.
Then they told me to disable the Data Roaming and Cellular Data and switch OFF LTE and 3G.


cucubud
post Dec 30 2016, 07:48 AM

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QUOTE(QQQ133 @ Dec 29 2016, 10:18 PM)
I was charged RM38/day for 4 consecutive days last week while I was in Singapore & somehow my phone's setting got the data roaming on, but, I didn't use my phone when I'm out & without wifi, so, I guess the only data traffic was the incoming push text messages from WhatsApp, which can't be much volume.

I called Maxis helpdesk & they told me as long as you use more than 512 Bytes of data, they will charge you RM38/day, claiming that this is for your protection as you could clock up a lot more expenses if you hit high volume of data. Daylight robbery RM38 for 513 bytes of data!!!
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Lucky thing you were out of the country for 4 days.
If out of the country for 2 weeks or 1 month, you will explode. vmad.gif ranting.gif

 

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