Hello all. I'm a new user and new TIME customer ( since Saturday 23/4/2016). Can i know if there is any upload capping for wireless 5GHz Channel?. I tested with many speedtest, speed fluctuate i can understand that, but one thing i can see is uploading speed never hit more than 20 Mbps. I don't mind actually but i was told that is symmetric (upload/download same speed).Do anyone else face this?.

However i tested using LAN (Using powerline) i can get symmetric uploading/downloading at 50mbps. I haven't tried using direct LAN (Going to try it today).

Thanks

Does time using same cable to connect europe ?


Bay of Bengal cable system has gone live, provides alternate route to Europe

A new submarine cable system has gone live, named the Bay of Bengal (BBG) cable system which will link Malaysia and Singapore to the Middle East and India.

http://www.soyacincau.com/2016/04/25/tms-b...ive/#more-82461

Been TIME customer for a week. Terminated Unify on Monday. So far so good. I'm happy.

But i hope TIME can improve their CS as i heard quite a lot complaint that CS/Technical services not resolving issues soonest possible.

My experience with Telekom CS, is that they will do basic troubleshooting and if not resolve they will quickly escalate and make sure their technician will be in front our doorstep in next working day.

That is among reason i was glued to TM even though my condo is TIME ready for 5 years till TIME come up with this package.

I really hope i can similar kind of service from TIME.Currently I'm promoting TIME my neighbors.

Internet down. Modem can see red light blinking
.Called Cs waited for 40 minutes but no one answering. Area pelangi utama. Please help

Almost 1 hour now but no cs picking up my call

U manage to get them? I waited for over 1 hour now n i gave up

Thanks mate. Same here.. Line is recovered now

delete

This post has been edited by yaseen1979: May 4 2016, 08:29 AM

I subscribed to 100 mbs, but connection to oversea's servers i never get more than 16 Mbps.
Especially Europe or US Servers. Is there any special setting need to be done to hit those speed?
Please help

Yes i can on local servers,but not oversea's. Are you using same Dlink 850 router like ours?. Is this anything got to do with routers or just setting?

I tried with random US/UK servers yesterday. I will try again today evening when i'm home and post with screenshot..

Downtime again. My ONU shows red color blinking. Unable to reach CS 1800181818. Any downtime at pelangi utama area or only me? Please help.

Now the line is recovered.. Thanks guys...

PS4 does not support 5Ghz. I tried on my PS4. However S6 edge does support 802.11 ac.

Hi Time colleague. We have a situation here. Our Time fibre casing infront of our unit dropped, now hanging like show here.


Internet still working but i'm afraid this can cause damage to the fiber. I already email to Time, waiting for their answer/ report no. But just in case you guys can help. This is our account no ( 21223707041601)

Hi bro, i PM u the detail. Appreciate if you can help me on this.

Thanks bro.

Thank you very much bro. Will be waiting for their call.

Hi jjj,yeap so far no one called us.

The email that Time CS told me to send together with attachment, no one respond to that yet as well.

Yeap called me just now. Hopefully can be fixed soon.

This post has been edited by yaseen1979: May 23 2016, 03:11 PM

Thank you bro

Thanks yeapch, jjj2. SI came today and fixed the casing.