That's pretty good but DIR-850L should be able to handle full 300mbps. Someone on the Mikrotik thread managed 433mbps on TIME 500 with it.
https://forum.lowyat.net/index.php?showtopi...post&p=79327930

For the same price you are paying to get your 'full' 20Mbps Unifi, you are getting 70-80% of a 300Mbps line, which simple maths well tell you is WAAAYY more than 20Mbps. Even if it was operating at 50% capacity, you're still ahead.

People need to put things into perspective and look at the overall, bigger value-for-money picture.

No, I'm not presently a TIME subscriber, but it is definitely leaning that way once I am convinced that when their subscriber numbers reaches saturation with their new packages, their performance level is still good enough for my home office requirements.

There is minimal signal drop on fiber. Where the signal drops and noise comes in is between the building switch and your phone line outlet, when this last link is not fiber and is just standard phone cable. You should take a look at your floor's telephony room - it has likely become a jungle of wires with loose connections here and there. Older condos can even have compromised wiring to each apartment and don't forget your own sockets and cables.

Also, no provider will be updating the default firmware on the equipment that they provide, which is something that a savvy user should be doing first thing.

These factors will definitely give you the 80% of bandwidth that is actually useable in any network environment. Do also bear in mind that providing 300mbps over long distance is a different prospect from providing 20mbps - there are different network hardware/hardware protocols and a much higher sensitivity to line noise, since the same pipe is being used to send much more data.

That said, I'd love to see you succeed in getting them to over provision for your case.

Not too surprised for me, my 500 Mbps line always can get > 550 Mbps download speed, good guy TIME 

I don't think it's so much about being thankful and accepting. More about setting my own expectation more realistically. Not even Google Fiber in the US gives users actual 1024 megabits per second as advertised, I believe.

DSLReports-GoogleFiber

If you go to the management office, you will probably find some flyers and brochures with the name of the designated agent for your development. If you can't find any, there will probably be at least one stuck on your main noticeboard. If there still isn't, I would clarify with your condo management that your development does indeed have TIME Fibre Broadband service.

Since you mentioned Damansara Perdana, if you are living at Met Sq or Armanee Terrace, I am definitely sure you have coverage.

I would emphasise doing it through the designated agent on the brochure or flyer, rather than a reseller here, some of whom are terribly fond of telling you to read your PM, as though it's some sort of secret mission needing secret handshakes and codewords.

Do you mind taking a screenshot of your speedtest from the time website?

Wireless or downloading file?