Still waiting for a speedtest from overseas servers... anyone? I seriously doubt that Time has the international link bandwidth to give a 100mbps subscriber 100mbps to, say, US. Let alone 500mbps subscribers...

Oops! Missed that.

So it looks like 200-300+ mbps to the US at introduction. Once more subscribers jump in, that goes down. So the most bang for buck right now is the 300mbps plan, in the future it will be the 100mbps plan.

I will save you the 2 seconds it takes to google it and tell you to try a different tcp port and make sure that you have encryption enabled on all incoming and outgoing connections. If that still doesn't work then either there's not enough seeders/seeders full on bandwidth or you're being throttled. If you add more torrents from different trackers and it's the same, then you are definitely throttled.

For sure. Even before the cable break Unifi has been pretty crappy. I will switch just to have my Tidal, Youtube and Netflix stream properly.

It's dependent on the specific speedtest server as each is hosted by their respective ISPs...can you try the exact servers that terence_nwb used? And are UK, SG, JPN ok?

Otherwise it would be something best reported to Time support. Might want to provide his speedtest results and ask them to explain why this is happening...that would be an interesting answer to know

It's likely one these things:
1. Your router needs a reboot or firmware update.
1. Your local cabling is not optimal. (Try switching out cables with new ones)
1. The connection from your apartment to your building switch is not optimal.
2. The connection between your building switch and the telco exchange is not optimal.

*I have the AC68U too and there's a Jan 2016 firmware update. Can even give the March beta update a try too. Solid kit but I use it just for the access point.

It looks like the catch is that the service coverage is limited to the specified condos only. If your condo is not covered, then bad luck

The other catch is that once subscribers start signing up, international traffic during peak hours will be congested and you will not be getting the full bandwidth as per your plan (unless the international links are upgraded). Keep in mind that this is true for other ISPs with new offerings - Unifi was awesome during launch 5 years ago, but now is just meh and plainly over-subscribed in some areas.

Yep, it is bro but I'm keeping the firmware stock for my use. Had enough experience with custom firmware and don't need the extra features for now.

Wifi signals will vary wildly depending on the wall configuration of your place. There will be sweet spots where you can achieve high wifi bandwidth but also black holes where the signal is weakest.

However, the biggest negative impact on the quality of your wifi signal is this - all the other wifi routers/access point around you. In condos, that means that both your wifi router and PC/devices will have to fight with X number of other wifi devices for the same range of radio signals, worse still if your wifi router doesn't have a good algorithm to dynamically change wifi channels so that it doesn't conflict with other wifi users. In a condo environment it is like a very loud restaurant/club - everyone is shouting to be heard over everyone else and you can't really hear what the people at your table are saying...

What you can try to do is to find out what channels other wifi routers are using and configure your wifi router to a channel that isn't used or one that provides you with the best signal strength.

Otherwise look into triple/quad band wifi AC routers but keep in mind that your PC and devices must also be able to speak the same language and be AC and triple/quad band compatible. For PCs, this means adding a Wifi dongle that matches the spec.

There is minimal signal drop on fiber. Where the signal drops and noise comes in is between the building switch and your phone line outlet, when this last link is not fiber and is just standard phone cable. You should take a look at your floor's telephony room - it has likely become a jungle of wires with loose connections here and there. Older condos can even have compromised wiring to each apartment and don't forget your own sockets and cables.

Also, no provider will be updating the default firmware on the equipment that they provide, which is something that a savvy user should be doing first thing.

These factors will definitely give you the 80% of bandwidth that is actually useable in any network environment. Do also bear in mind that providing 300mbps over long distance is a different prospect from providing 20mbps - there are different network hardware/hardware protocols and a much higher sensitivity to line noise, since the same pipe is being used to send much more data.

That said, I'd love to see you succeed in getting them to over provision for your case.

I would say that's down to the principal of things more than anything and your level of kiasu-ness. At which point would you complain that you're not getting the promised bandwidth? 50% less? 90% less? 99% less?

There's all this talk about accepting and being thankful about what we get. This is the reason why we're firmly stuck in the second or even third world.

Keep in mind I'm not complaining about not getting what is being advertised, that's the other guy.





....
Rocking the internet since 28.8kbps.

Dude, read through the thread. The question has been asked and answered. You can get a 15+ ms ping to the SG servers.

This is something that you'll need to accept. Time fiber has a very specific and exclusive market, it had something like 10 or so condos in their coverage when they first started out many years ago. By the look of things, they will not be expanding to have 100% coverage and won't be changing their business model anytime soon.

So if you want that 500mbps, your only recourse is to move to a condo within Time coverage.

Otherwise you need to wait till TM invests to upgrade their infra and provides the same. For 100mbps, it seems like it's just a matter of time, since they already have the Unifi Biz offering.

That is Unifi, not Time.

And besides, even if Time used the existing TM fiber infrastructure (at who knows what price), they would still need to provide the international bandwidth, which has most definitely been sized for the current subscriber coverage.

It all comes down to cost. Right now it is more profitable for Time to cater to condos due to the higher density when compared to landed properties. I can assure you that someone there is thinking about whether or not they can make a profit providing broadband to landed properties - and right now it looks like the answer is no. Any landed properties they do provide service for are most likely linked to VIPs from inside and outside of their company - or they happen to be developments that signed Time up for telecoms infra.

They most certainly are not doing all this as a public community service.

That part was referring to their international links, which is as important as the FTTH portion is. They have enough international bandwidth for their business customers but it doesn't seem like they have enough to cover their consumer needs. This would all go away if they added more international links, which requires significant investment on their part.

But they are big and slow to adapt - and would rather sit on their profits than improve customer service for the everyday Malaysian.

Just got my 300mbps package installed today. For my condo they had to pull some fiber from the floor switch to my apartment, extra RM70 charge by the contractor at RM10 per metre for every metre past 15 metres. It took about 4 hours all said and done but the guys did a good job.

Results using my own RT-AC68U as router+APi.

Local


San Francisco



For some reason my RT-N65U could not dial PPOE - even a Windows machine could connect.

It's all good so far. I will have to wait and see how reliability is like but so far it's looking good. Tidal, Spotify, Netflix and Youtube are all streaming nicely with no problems - at 1080p. With Unifi it was hit and miss, usually a miss and that was even before the reccent cable break.

The international ping times are nice too, great for online gaming.

Either way, 300mbps for the price of 30mbps? There's no way I could pass that up.


I don't mind at all, it was a good job.

Is it? US Netflix is working fine via VPN, just saying. In HD too.


All you need is a PPPOE dialer. I can't comment on Astro IPTV+Time but Time broadband on its own does not require any VLAN configuration.

Even Windows can connect to Time and act as a router.

I'm right now disconnected. It was fine a minute ago, but 5 minutes before that it disconnected but came back just before I was about to turn the modem off and on again. PPPOE is dropping and trying to connect.

Whatever it is, they haven't fixed it yet. Perdana Exclusive here.

Do they really have the international bandwidth though? I wonder about that. I can't imagine that TM, Time or Maxis have so much international bandwidth lying around un-utilized.