Do you mean the ethernet port on the wall? If it is, then you need to know where is the other end of those cable and connect those end to your router. For multiple cables (more than available port on router), you might need to get a proper ethernet switch, connect all those cables to the switch and 1 cable from switch to router.

This post has been edited by hotfloppy: Apr 9 2016, 06:28 PM

Yeah, easier to call your management and ask about those ethernet faceplate. It's common in office environment but never saw it in houses. But it's convenient tho if can properly setup cos everyone can get LAN connection instead of WiFi.

So, I got conned ady la. My installation has been done last month and that guy charged me around RM45 I think (cannot recall) cos exceed 15m from floor switch. But from my front door to my TV cabinet is only +/- 8 meters. My place is near to his place (according to his profile location), maybe same contractor.

Apart from paying extra (is it?) and force to take leave (i tot it takes only few minutes. they should inform that it takes at least 4 hours, few days beforehand), everything is working great.

Be aware that the contract renewal is 24 months after current contract finished. Means, if current contract is 24 months, it will be 48 months / 4 year.

Unless you're pre-500Mbps customer, then you're entitled to 1 (ONE) upgrade/downgrade without any fees or contract renewal.

EDIT: My bad. Mistakenly read from 'small business' FAQ.
Contract term will be reset to 24 months, within or after contract. Even subscription already past 24 months, it will be reset back to 24 months.
Source: TIME FAQs (under Account & Billing section)

This post has been edited by hotfloppy: Apr 22 2016, 04:12 PM

Oh ya, my bad. Mistakenly read from 'small business' FAQ. Yeah, contract reset to 24 months, within or after contract. Even subscription already past 24 months, it will be reset back to 24 months.
Source: TIME FAQs (under Account & Billing section)

For me, coming from Unifi 30Mbps RM179, I can feel big improvement when subscribed to Time 100Mbps (which upgraded to 300Mbps for free) with the same price. But, I never able to get more than 40Mbps eventho speedtest showing 90Mbps something via direct LAN(my laptop support fast ethernet 100Mbps only). By using wifi, I never able to reach more than 10Mbps.

And the router that they give is a crappy one I think. I cannot get decent wifi signal from my bedroom at all. I need to use my old TL-1043ND as wifi repeater to get better signal.

So, yeah, maybe crappy router.

Agreed. But even on ethernet connection, I never able to get real speed (not the speedtest). Usually just around 4-5MB/s only. With my ethernet card, at least 10MB/s shouldn't be a problem. I cannot complain to Time CS because the speedtest can reach 90Mbps+. But I've tried download from multiple servers, same result.

It would be nice if someone could give me some link that they themselves able to get download speed more than 10MB/s.

And another thing is, new subscription for 300Mbps get DLink router for RM189. But mine, for RM179, only given crappy ZTE router. My subscription start on 13 March, if not mistaken. If I wait for a few days until they revised the package, I could get better DLink router for RM10 more.

Yes, I've tried with multiple cables, both CAT5E and CAT6.
I thought only wireless card have the power saving thing?

You read my mind! Haha. Planning to try downloading those image tonite. The server support 1Gbps and it's local mirror, so should able to get decent speed.

They fixed it ady. Or at least for my area at Pelangi Damansara.

Pelangi Damansara also down 😭

Yup, back up ady

I'm using 300Mbps package right now, direct cable is awesome but wifi is super crappy. Even tho I'm standing in front of the Huawei router, the speed is crap. Btw, signal is full tho. I've tried with multiple channels but still, the problem persists.

I'd like to buy a new router with Gigabit ethernet port (to make use of 300Mbps) and good wifi speed. Can anyone suggest good router with below RM200 budget? Or is it impossible with that budget?

I'm currently using a wifi adapter (TL-WN823N) which support up to 300Mbps. My built in wifi not really compatible with my current OS so I had to use the adapter.

I found this one router, Tenda AC1200 iirc, but they just support fast ethernet only.
What's the estimated budget for gigabit router ya? Does Dlink router offered by Time good?
Btw, I saw lots of people suggested TP-Link Archer C9 but its quite expensive.

This post has been edited by hotfloppy: May 11 2017, 03:21 PM

Thanks.

Looks like I had to wait another couple of months before upgrading the router. Out of my budget for now. But I bet it worth the wait eh.

My actual problem is, my wifi speed never reached more than 1Mbps, let alone reaching the max speed, even the wifi signal is full bar and I'm standing in front of the router.

But direct connection via LAN cable works just fine. So it must be the router.

Anyone else have same issue as mine?

i hope Time will take their time before making any decision, be it upgrading speed or lowering price etc.

i still remember those days when i'm still with unifi and there's a lot of disconnection issues, slowdown etc etc. i couldn't work when there's no internet connection
but with Time, dont think i had more than 5 disconnections (that i'm aware of) this past 2+ years

i'll always prefer quality than quantity

ya, thats true. ive been using Time for 2+ years too, havent had any major problem.
and if you want to compare to TM, which i've been using since 90s (56k era), Time is much much more better.

p/s: my daily usage of Time consists of lots of streaming and torrenting. shared with 3-4 devices at a time (phone, pc, tv etc).

hi Time agent/distributor.. i will be moving into a new house next month, may i know the process of relocation? do i really need to pay rm120 for relocation?

used to live in Pelangi Damansara, and now moved to Kota Damansara. got no issues at both location.
come come, switch je