I think this will be the main difference between old & new subscribers..

Old subscribers like us are happy that we're getting at least 5x the speed than what we initially signed up for (at no extra charge)..

But new subscribers are signing up based on the expectation that they'll get exactly what they signed up for.. So definitely won't be happy when they see a 10% loss..

Are you currently at home? I tried from office and the unclickable time dot shows up where my office is..

I think it's a Google Maps feature where it pinpoints your current location.. Unfortunately, on the time website, it re-uses the same "availability" dot..

if you go to maps.google.com, you will also see a blue dot where you are right now..

This post has been edited by donhue: Apr 11 2016, 03:14 PM

Yes, for normal installation, the fiber wire will be exposed in your home. They will glue it to the corners of your wall/ceiling, so you won't notice it much. From the common area (corridor) into your home, they will need to drill a hole for the fibre to go through.

Sorry I can't share any pictures, because my setup is different. I engaged jjj2 to conceal a conduit in my home during renovation. Therefore, the fibre isn't exposed within my home & no additional drilling required during installation.

This post has been edited by donhue: Apr 25 2016, 04:56 PM

If you plan to conceal the fibre, during renovation would be the best time to do it. I did it for my unit too via jjj2. What is done is that a conduit will be concealed into the wall/plaster ceiling from your doorway to where you intend to put the router in the future. They'll leave a string within the conduit so that they can pull the fibre through it during actual installation.

You don't need to sign up for the plan immediately, as it's just a conduit. I did mine even before confirming TIME was going to provide service to my condo, which was about 1 year later.

Time will provide fibre to the ONU provided by them. after that, it will need to be connected to a router to share your connection. Therefore, if you want to split connections, you will need to conceal network cables instead of the fibre conduits.

Conduit is a special tube that they conceal into the wall. Fibre optic cable will thread through the conduit during installation.

TIME is already in Penang, but mainly cater for high-rise.

Can check whether you're covered via their coverage checker here.

Because you're looking at the wrong pages.. The pages you're referring to is for business owners..

For personal (home) use, should refer to this instead:
http://www.time.com.my/personal/broadband/fibre-broadband

Minimize down time would be to have Time installed first, and running stable for a few days before cancelling maxis.

Time infrastructure/setup is separate from Maxis (unlike Unifi that shares the same infra as Maxis). Thus, it is possible to have both broadband running concurrently.

This is the first time i hear about the TIME Home Forward app..

Will we be charged for incoming calls?

I'm using this without issues. Bought for RM 81 with coupon discounts late 2015. Only downside is it's only 100Mbps LAN, but enough if you're on 100 Mbps subscription.

Now could be replaced by other models already.

shouldn't make ppl kan chiong ma.. should terus announce..

Do check whether you're getting 10 Mbps or 10 MB/s. Normally, torrent downloaders will show in MB/s, which will need to multiply by 8 to convert to Mbps (i.e. 10 MB/s = 80 Mbps, which is quite good already).

Can you pm me which torrent you're trying to download? I can try later when I'm home just to benchmark..

All,

Did anyone try calling 1-800 numbers from the Time phone line before? Will we be charged local call rates?

Since July, they've been attaching the bill in email, so you should have the monthly bills there. Selfcare portal only allows you to download past 6 months. I contacted customer service and they were able to send me the bills for Jan till June.

I was with Maxis. During termination, they said someone will come to the house to collect the equipment. After more than 1 year, still no sound.. haha

Relau still down.

Relau / Sg Ara ok.

Because we're billed ahead, i.e. pay on 8th June for use from 8th June to 7th July, D should be number of days in previous month (May) instead of current month (June)? I'm able to get mine correctly if I use D = 31 and Y = 7 (bill date is 8th).

The rebate is because we paid for GST for the month of June, which should now be 0 rated.