QUOTE(1234kingbling @ Aug 5 2016, 11:21 AM)
Hi, im looking to install time fiber. First time using time, i have a couple of questions.
1) Is speed 5000mbps shared between users in a particular building, ie a condo. Or does each user get 500 mbps?
2) 500 mbps Time vs 10 Mbps Maxis (Comparison sake) - are they both in bytes or bits?
3) I have a tm line. Will that be affected?
4) Are there any promos? How is their after sales service?
5) Its a 24 month contract. What is the penalty fee?
Thank you!
1. 5000 Mbps? If you subscribe 500 Mbps package, you get 500 Mbps, it is not shared.
2. Almost all ISP promote their Internet package speed in bits, so you need to divide by 8 to get the actual speed in bytes. So for 500 Mbps, you can expect to get 62.5 MBps (speed might differ and subject to the download server capacity and bandwidth available), 1.25 MBps for 10 Mbps package.
3. Nope.
4. Promotion: 1 month free subscription + RM 100 GemFive voucher (you can check the banner at the side if you are on desktop site) and RM 500 rebate to existing UniFi or Maxis Fiber user who is still on contract.
5. RM 500 penalty fee.