Well, for plan I check on the TIME SELF app on smartphone. Then, TIME already fix it that instead of plan, they go with Home Broadband.

Announcement will be on 7 October 2018

Well, as existing customer from 2015. Get 1Gbps for RM179 is a bargain actually. Hehe

Last time, TIME upgrade their plan on 2016, they didn't change the price for existing customer. And now also they will not I think. But for previous 500mbps cust who pays rm299 for their package maybe can be a little bit tricky. But mine previously from 20mbps to 300mbps and now 1Gbps still paying rm179 for all those time. Hope I still pay the same price afterwards

This post has been edited by mds14: Oct 6 2018, 09:47 PM

Previously on 2016, I ask Time cs to downgrade, they said if downgrade need to pay 2 month bills. It is still applicable now?

Nevermind got the answer on Time FAQ. The contract term will be renew if upgrade or downgrade.



This post has been edited by mds14: Oct 6 2018, 11:26 PM

I've already throw out my dect phone huhu

Looks like that the case now.

I see that the FAQ page has been changed.



I hope this will answer all the question regarding bills and what we need to pay monthly. So whatever lower for that package, for example, before this speed upgrade, you're on RM299 500Mbps package. Now you've been upgraded to 1Gbps so you monthly will become RM199 after this. And like for me was RM179 for 300Mbps, and after speed upgrade to 1Gbps, I will be still paying for RM179 only. So more benefit for me but a win win situation for all existing customer. Enjoy

This post has been edited by mds14: Oct 7 2018, 01:30 AM

Can see the new FAQ by TIME.



According to the FAQ, I think if contract finish, you can upgrade or downgrade with no hassle, except if you want the free router then the contract will reset (for upgrade only). And for downgrade, only person who still within in contract term will reset the contract and if contract already finish, no reset.

Subscribe for two account then you get 2Gbps haha only RM398 excluding SST lorh

You are on what plan right now. If its an upgrade, your contract will be reset and monthly will be rm199.

Existing 100mbps@rm149 will get the new 500mbps@rm139. And if you still want to downgrade to 100mbps@rm99, then it depend whether u're still in contract term or not. If still within, then contract will reset but no penalty. If already expired, then no contract reset & penalty.

No free call. First need to pay RM2.50 then only you are entitled for the 30min free call. The same also for the 300min free calls, need to pay rm10 monthly.



This post has been edited by mds14: Oct 7 2018, 03:23 AM

https://www.time.com.my/support/faq?search=&cat=10