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 Digi Fans Club & Enquiries V10, Always the smarter choice

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zher4883
post Apr 5 2016, 01:27 PM

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QUOTE(twhong_91 @ Apr 5 2016, 12:58 PM)
I am currently under Digi smartplan 78 contract where i get 60mins free talk time and 200 sms with 3GB data monthly.

But the problem is normally my bill is around 100-120 because i call very frequent.

The contract is until this september but i think it's not worth and Digi dont allow me to change to a newer plan and asked me to pay RM200 penalty.

Is there no other way except paying the RM200 penalty?
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Stop paying immediately and get blacklisted in CTOS or pay it like good boy
zher4883
post Apr 15 2016, 02:29 PM

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QUOTE(YoungMan @ Apr 15 2016, 02:19 PM)
I think another disadvantage for Digi is the voicemail charges. usually no one will bother to turn off voicemail, so this will be a disadvantage for the unlimited calls packages. If not mistaken celcom doesn't have this voicemail charges. someone correct me if i'm wrong.
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That means you are too lazy to count 30 seconds before entering voicemail when nobody is picking up
zher4883
post Apr 18 2016, 03:45 PM

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QUOTE(Ebony & Ivory @ Apr 18 2016, 03:31 PM)
do you guys think digi broadband 185 worth to subscribe? hmm.gif RM185 per month for 100gb quota and speed capped to 512kbps after quota depleted.

since i am quite fed up with turtle stimix and poor service offer by tm and my residential area dont have other isp available.
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If your area LTE is pretty good, then hell yeah
zher4883
post Apr 19 2016, 06:52 PM

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Now that DiGi no longer had 1.5GB free data for RM30 top up on best prepaid. Bye DiGi, back to U Mobile

This post has been edited by zher4883: Apr 19 2016, 06:52 PM
zher4883
post Apr 24 2016, 06:28 PM

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QUOTE(omega10 @ Apr 24 2016, 06:13 PM)
Just to find out the 15GB  fir Music Freedom is per month or for one off?
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refresh every 3 month
zher4883
post Apr 25 2016, 08:30 PM

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QUOTE(tympg @ Apr 25 2016, 06:42 PM)
Why LOL?

I thought the rollover limit (2GB in the case of my SP78) would already prevent the unused data from rolling over more than one bill cycle.

Example:
(Smartplan 78v with 7GB quota with 2GB rollover limit)

* May/Jun: Used 6.3GB
* Jun/Jul: Rolled over 0.7GB from May/Jun + quota 7GB.  Was overseas so didn't use data at all.
* Jul/Aug: Rolled over 2GB from Jun/Jul + quota 7GB. Used 3GB.
* Aug/Sep: Rolled over 2GB from Jul/Aug + quota 7GB.

etc. etc.


Frankly I don't why Digi includes that clause #10 in the TnC.  It's IMPOSSIBLE for unused data to be rolled over from more than one bill cycle ago.

I think whoever wrote that TnC wasn't thinking straight and was overdoing the ass-covering bit.  tongue.gif
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Some people might not have other better things to spend on wasting money on getting so much data but doesn't utilize it
zher4883
post Apr 26 2016, 08:50 PM

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QUOTE(Qash-M @ Apr 26 2016, 08:32 PM)
They already put one. The downside: 15GB per month only, unlike celcom one (100GB per day, if not mistaken).
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Yeah 100GB for Celcom and 15 for Digi
zher4883
post Apr 27 2016, 07:17 AM

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QUOTE(omega10 @ Apr 27 2016, 07:14 AM)
Digi Music Freedom not giving Spotify Premium?
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C'mon. Digi Music Freedom is giving free data for music streaming. When did they mentioned about free spotify premium?
zher4883
post Apr 27 2016, 07:21 AM

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QUOTE(omega10 @ Apr 27 2016, 07:19 AM)
Just want to find out from existing users.
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They are not giving out any free spotify premium by the way. Music Freedom doesn't charge on your data plan for musix streaming. It gives 15GB data for music streaming on quarter year basics
zher4883
post Apr 27 2016, 08:29 AM

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Tried to port out of Digi and receive a sms stated rejected because of non fullfillment of contract obligation. WTF? Contract on prepaid? Seriously?
zher4883
post Apr 27 2016, 09:51 AM

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QUOTE(V3000 @ Apr 27 2016, 09:17 AM)
Must use the number for at least 30 days before they lets us MNP smile.gif
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Used it for 7 weeks already.
zher4883
post Apr 27 2016, 11:25 PM

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QUOTE(teikseng @ Apr 27 2016, 10:40 PM)
Good luck to you all with Digi. I tried to port out but they keep rejecting without giving a valid reason. Always ask me resubmit. They are just playing us like a fool!

They gain in number of subscriber and started behave like their big taiko.

1. They are no different from Maxis. Once You signed with them, they just fool on you.
2. They commit something in email but can't fulfill.
3. They are consistently inconsistent in their statements. When asked reason why cannot port out, they always ask us resubmit. Sometime ask us resubmit immediately, later said 24 hours. Then change again.
4. They didn't fullfil their commitment. The helpline said they will call back but never do.
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Just port out from Digi today. No problem at all everything is a breeze and settled within 12 hours.
zher4883
post Apr 29 2016, 03:45 PM

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QUOTE(poi2005 @ Apr 29 2016, 03:15 PM)
Hi,

I got a problem here, not sure it has been asked before or not.
I am on prepaid and travelled overseas recently and I was charged something as below:
"international roaming dataservice  0.00 MB RM 0.50"

I got at least 100 of this charges during my oversea trip, and all is the same charges, 0.00MB, RM0.50 per charges.

My phone data roaming settings is off and I was connected to Wifi all the time.

I called digi, front-end customer service insist that I have use the data but when I told them I was using Wifi all the time and phone data roaming was off, they told that this will be escalated to technical team for further review.

Anyone has similar experience?

The reason I found out this is because my prepaid balance is dropping dramatically daily while in overseas where I don't make/received calls/sms.

Thanks.
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There are many similar cases like this on other service provider as well. All of these had something in common. LTE is turned on, you wouldn't be charge if you connect to 3G or 2G network.
zher4883
post May 3 2016, 06:05 PM

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QUOTE(sj0217 @ May 3 2016, 05:32 PM)
Went to change a new SIM Card with charge for RM10.60, not FOC  sad.gif

Staff said the free SIM Card is ended, the next round probably will be on August
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Just went to Ipoh Parade on sunday, they offer free replacement for SIM w/o LTE support to sim card with LTE support.
zher4883
post May 15 2016, 05:37 PM

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QUOTE(uhlaw @ May 15 2016, 05:22 PM)
I stay in Sarawak. Below is my plan:-
[attachmentid=6651205]

May I know know what is that “MI DIGI” at the bottom there?
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MI = Mobile Internet ?? hmm.gif
zher4883
post May 15 2016, 08:41 PM

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QUOTE(nexona88 @ May 15 2016, 08:40 PM)
Every telco take 'good care' of EM users tongue.gif
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Even our PM take care of EM
zher4883
post May 15 2016, 10:53 PM

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QUOTE(wil-i-am @ May 15 2016, 09:53 PM)
But he nvr donate 2.6k to me  biggrin.gif
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2.6 is perfectly clean. Nothing dirty involved right? biggrin.gif
zher4883
post May 17 2016, 04:39 PM

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QUOTE(nexona88 @ May 17 2016, 04:22 PM)
previously there's some issue on drop calls when there's change between 3G & 4G or change between cell tower. 

I thought already solve with new technology & network upgrades. guess I'm wrong big time blush.gif
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None of all telco in malaysia implemented VoLTE. So technically, it's not possible to place a call over LTE network in Malaysia. Digi reportedly will launch VoLTE in this year.
zher4883
post May 17 2016, 10:51 PM

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QUOTE(yoshiki81 @ May 17 2016, 09:58 PM)
Need to change phone to receive voLTE?
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You need phone with VoLTE support to place a call on LTE network. Most of middle end and high end phone has it.

This post has been edited by zher4883: May 17 2016, 10:51 PM
zher4883
post May 18 2016, 03:29 PM

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QUOTE(mingfei2u @ May 18 2016, 03:18 PM)
hi, wanna ask~ what's the cheapest postpaid data plan for existing customer??
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Postpaid 48 for 3GB data, 100 min call and 100 sms

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