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 Digi Fans Club & Enquiries V10, Always the smarter choice

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sj0217
post Apr 4 2016, 11:42 PM

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Nice info on first page!!

Thanks and joining for V10
sj0217
post Apr 5 2016, 04:06 PM

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QUOTE(twhong_91 @ Apr 5 2016, 12:58 PM)
I am currently under Digi smartplan 78 contract where i get 60mins free talk time and 200 sms with 3GB data monthly.

But the problem is normally my bill is around 100-120 because i call very frequent.

The contract is until this september but i think it's not worth and Digi dont allow me to change to a newer plan and asked me to pay RM200 penalty.

Is there no other way except paying the RM200 penalty?
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I think someone reported that contract within 2 months before ended, can request to change new plan
sj0217
post Apr 11 2016, 09:33 PM

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QUOTE(jack2001 @ Apr 11 2016, 04:28 PM)
Let's say she changes to SP 98 with discount of RM20, so that would be RM78 monthly.

You said she uses SP 148 with some top up (you said RM190++), I'll take an average of RM160.
Savings per month is RM148-RM78 = RM82

Penalty is RM858, so,
RM82*12 - RM858
=RM 984 - RM858
=RM126

If she takes SP98(RM78) and her current monthly bill average is RM160, she would save RM126.
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Is it penalty fee will be calculation based on how many months is left under contract ??
sj0217
post Apr 11 2016, 11:24 PM

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QUOTE(jack2001 @ Apr 11 2016, 11:09 PM)
You will have to ask Digi, but the more months left in your contract, the more the penalty is.
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I see, thank you.

So far only left 2 months to be end the contract, will ask Digi and see
sj0217
post Apr 12 2016, 08:06 AM

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QUOTE(kamikraze @ Apr 11 2016, 11:32 PM)
if got 2 months contract left, you can just head to Digi Centre ask for contract renew or change plan for free of charge. As long as you remain with their network.
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QUOTE(wil-i-am @ Apr 11 2016, 11:33 PM)
Just nego n bargain with them to get a competitive package
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Ya, I'm looking to sign contract again with cheaper price of phone but I noticed that the contract plan is not as good as the normal Plan

Example:
SP 78 = 7GB, unlimited call
Digi Postpaid 68 More Internet = 6GB, 150 min & 150 SMS hmm.gif

sj0217
post Apr 12 2016, 08:57 AM

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QUOTE(tohff7 @ Apr 12 2016, 08:17 AM)
better don't tie to contract
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For cheaper price of phone compare to outside shop selling... biggrin.gif

QUOTE(kamikraze @ Apr 12 2016, 08:46 AM)
As I recall, it's not necessarily re-contract.
And for now, SP78 is the best deal you can get, value for money if you talk more than 200mins per month.
And also, no free SMS for SP78, so each SMS count.
It's better directly head to Digi Centre, avoid other small Digi Authorize Dealer/Shop, as they might give wrong information.
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hmm.gif Not re-contract, just sign another new contract + Phone.

Because to get for cheaper price of phone and seldom call more than 100 min per month, so most likely Digi Postpaid 68 More Internet (6GB, 150 min & 150 SMS) is good enough compare to SP78

Ya agreed, I have encounter once before in small Digi shop, will definitely go to SS2 Digi Centre for more information
sj0217
post Apr 14 2016, 12:44 PM

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QUOTE(JakzT @ Apr 14 2016, 12:29 PM)
Currently my DiGi plan RM78 3GB monthly under contract balance 19 Months..
Called up DiGi ask about upgrading my current plan to the 7GB RM78 but is paying amount is original price RM98 because its under promo.
My contract penalty is RM200, if I pay RM200 and change to RM78 7GB is that worth to doing it?
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The current plan RM78 under contract with 3GB, 100 min call and SMS right ? Do you make a call often ?? Will be extra charge after 100 min which is what I having contract now

For me, I will upgrade to RM78 7GB plan since this is unlimited call plus 7GB, and some more still having 19 months to go which is quite long run
sj0217
post Apr 30 2016, 08:56 AM

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Just checking, does anyone come from Bandar Utama area and the line for Digi is 4G or 3G??

I never getting 4G but with 3G all the time, is it issued with the SIM card (used since 5 years ago) or is this setting can be done from phone itself ??
sj0217
post Apr 30 2016, 09:56 AM

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QUOTE(jack2001 @ Apr 30 2016, 09:15 AM)
You probably new a SIM card swap, coverage map says that there is LTE-A coverage. wink.gif
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I see... Alright thanks ya smile.gif
sj0217
post May 3 2016, 05:32 PM

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QUOTE(jack2001 @ Apr 30 2016, 09:15 AM)
You probably new a SIM card swap, coverage map says that there is LTE-A coverage. wink.gif
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Went to change a new SIM Card with charge for RM10.60, not FOC sad.gif

Staff said the free SIM Card is ended, the next round probably will be on August
sj0217
post May 3 2016, 08:19 PM

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QUOTE(zher4883 @ May 3 2016, 06:05 PM)
Just went to Ipoh Parade on sunday, they offer free replacement for SIM w/o LTE support to sim card with LTE support.
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Oh is it?? Okay, will call Digi and see

QUOTE(jack2001 @ May 3 2016, 08:05 PM)
Call Digi to confirm, ask for a rebate.
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Okay, will try to call Digi

Besides, I have asked whether I can sign another contract with phone or not and an answer is No due to currently contract now is EPP, left another 2 months. However, CS told me that I can walk in to sign anytime you want... Different answering

QUOTE(nexona88 @ May 3 2016, 08:17 PM)
should be FOC.

ask back your money  mad.gif
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There is no receipt print and give to me also, will definitely check with CS

This post has been edited by sj0217: May 3 2016, 08:21 PM
sj0217
post May 3 2016, 09:32 PM

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QUOTE(kamikraze @ May 3 2016, 09:13 PM)
Too bad no receipt. It's hard to proof the payment has been made.
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I have totally forgot request for receipt until you guys replies should be FOC... Zzz
sj0217
post May 14 2016, 04:37 PM

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Went to Digi store changed my old plan to new plan 68 (plan + iPhone).

Received SMS saying that my old plan has deactive and new plan 48 has active.

Hence, I immediately log in through Digi apps and checked, it is showing for Plan 48, suppose to be Plan 68. Called CS for inquiry, he said it will reflected after 24 hours, anyone experienced before ??
sj0217
post May 14 2016, 04:46 PM

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QUOTE(jack2001 @ May 14 2016, 04:36 PM)
Digi has a few billings dates. On the 8, 16 and 21 of each month is all I know. They will prorate from the day that you successfully MNPed and deduct the amount from your account as you are required to pay when you first sign up. The myDigi app shows 0 minutes even if you have unlimited calls. I only know that FOC SMS is not free of charge SMS.
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Oh is it ? When I asked about billing date and they said Digi will bill based on calendar month, first sign up will be process for pro-rate until next month

QUOTE(Mr.7 @ May 14 2016, 04:43 PM)
Yes. Usually around 1-2 days for it to update
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I see, alright thanks
sj0217
post Sep 17 2016, 03:57 PM

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QUOTE(v1n0d @ Sep 17 2016, 03:44 PM)
Anyone here with experience with Digi's EPP?

I'm an existing DG50 customer, I intend on switching up to a More Data 68 plan and taking a S7E on EPP. Do I still need to pay the upfront fees? If yes, how are they returned to me, is it via monthly rebates?
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Upfront fee will be return to you by monthly, depend on how many months of EPP (12 or 24 months)
sj0217
post Sep 17 2016, 04:36 PM

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QUOTE(v1n0d @ Sep 17 2016, 04:11 PM)
Thank you. So in my case if I opt for 24-months EPP I should expect this:
+ RM500 when collecting the device
+ Monthly bill of RM68 (plan) + RM108 (EPP - Rebate/24)

Please correct me if I'm wrong.
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Based on my understanding, there have two types of EPP

EPP 1:
- No money need to be paid
- One lum sum will be swipe from your credit card (Device + monthly + upfront fee), and you pay to bank by monthly (12/24 months)

EPP 2:
- Paid amount of device
- Digi bill will send you by monthly

I think your above option should be referring to EPP2 right ?

Yup, you need to pay the money for device + upfront fee together, example: RM500 + RM108 = RM608

Then, the upfront fee will be deduct monthly from your Digi bill, example: RM68 - RM9 (12 months) / RM4.50 (24 months)

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