Maxis accused Lyn.net exaggerate her product? 
Apr 4 2016, 11:00 PM
QUOTE(DarkAeon @ Apr 4 2016, 10:06 PM)
this maxis fiasco should be a case study for future marketing students.
Whoever wrote the FB reply could have diffused the whole situation by being empathetic or ride on the wave by introducing a new competitive package. But instead, they choose to reply condescendingly and offer explanations no one cares about.
Great job! just shows how disconnected your marketing dept is with your customers
this is maxis ma, their CS always answer and reply Yes we understand BUT/Because n bla bla bla ....Whoever wrote the FB reply could have diffused the whole situation by being empathetic or ride on the wave by introducing a new competitive package. But instead, they choose to reply condescendingly and offer explanations no one cares about.
Great job! just shows how disconnected your marketing dept is with your customers
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