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Devices keep drop off from the wireless connection
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TSVeron83
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 Apr 2 2016, 02:17 AM, updated 10y ago
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Hi all,
My devices like cellphone and computer starting from 2 days ago can't stay connected to the wireless connection which directly from the maxis wireless router.
Once connected, after some usage, the wireless connection will drop and after a while it will connect back.
Does this mean the wireless router is giving me signal that I should change a new wireless router or is there any configuration I can change to correct the issue?
Thanks
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jusbella
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Apr 2 2016, 03:18 PM
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Contact maxis for replacement
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Maxis
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Apr 2 2016, 04:21 PM
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QUOTE(Veron83 @ Apr 2 2016, 02:17 AM) Hi all, My devices like cellphone and computer starting from 2 days ago can't stay connected to the wireless connection which directly from the maxis wireless router. Once connected, after some usage, the wireless connection will drop and after a while it will connect back. Does this mean the wireless router is giving me signal that I should change a new wireless router or is there any configuration I can change to correct the issue? Thanks Hi, Please PM the below details or you can call 1800 82 4663 for assistance. 1. Account number 2. Modem ID 3. Full name 4. Contact number TQ |
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TSVeron83
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Apr 2 2016, 11:25 PM
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QUOTE(Maxis @ Apr 2 2016, 04:21 PM) Hi, Please PM the below details or you can call 1800 82 4663 for assistance. 1. Account number 2. Modem ID 3. Full name 4. Contact number TQ PM sent  |
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TSVeron83
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Apr 4 2016, 11:42 AM
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Anyone handling my case?
On top of that, my internet speed is slow, ping rates showing 15ms as checked yesterday!!!!!!
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SonnyCooL
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Apr 15 2016, 09:08 PM
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QUOTE(Veron83 @ Apr 4 2016, 11:42 AM) Anyone handling my case? On top of that, my internet speed is slow, ping rates showing 15ms as checked yesterday!!!!!! u solve ur issue ??? my happen for month but nothing solve ... |
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acbc
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Apr 15 2016, 09:10 PM
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Maxis router sux! Once overheat, WiFi will die. Throw it away and use a third party replacement (if not using VoIP).
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TSVeron83
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Apr 19 2016, 12:38 AM
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QUOTE(SonnyCooL @ Apr 15 2016, 09:08 PM) u solve ur issue ??? my happen for month but nothing solve ... they just change the connection channel... issue come and go...  |
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SonnyCooL
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Apr 19 2016, 03:14 AM
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QUOTE(Veron83 @ Apr 19 2016, 12:38 AM) they just change the connection channel... issue come and go... ok ... btw i found nothing good on maxis, hardware fail, software fail and maxshitpert team sux to the max, in less than a month time they required me to take 4 day off just for them to check and reluctant to change modem .... where is @maxis now ? |
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-alex-
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Apr 23 2016, 09:30 PM
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New Member
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today my internet dropped few times already. Maxis router "internet" light was off. need to restart router then it will connect back.
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SUSSirmacai
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May 3 2016, 07:58 PM
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Getting Started
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QUOTE(Veron83 @ Apr 4 2016, 11:42 AM) Anyone handling my case? On top of that, my internet speed is slow, ping rates showing 15ms as checked yesterday!!!!!! 15ms is ok. Gaming also to have good connection is 5 to 50ms |
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