Hi Guys,

I have a big problem here. Recently, I had my motherboard changed by Dell and somehow their technician corrupted my Windows and unable to recover it at all. I had no choice but to format it.

Previously, this PC is pre-installed by Dell in Window8 system. It was like few years back. After that only I upgraded it to 8.1 and then Window10. I never did clean installation before for this PC.

My problem here is that I can't use the Window 8.1 activation Key to activate Window10. I had tried to search on the internet but I have no luck on finding.

I believe it's an OEM license that Dell is using and they may have a common licence activation. Anyone here know where I can get that? or maybe how to convert my Window8 license to Window10?

Can Anyone help me?? 

My PC preciously is window 8. They can still give me win10 key? So that means everytime I change my mubo, my window will unable to use oledi.?

I feel like I got bullied by Dell. They ask me to purchase new license but my pc comes with OEM windows. I won't buy but can't resolve the problem.

Agreed. TS can even ask the technician to help install back OS and any other programs. They did it for me once when i change HDD.

Agreed. TS can even ask the technician to help install back OS and any other programs. They did it for me once when i change HDD.

My Dell is already out of warranty. They been quite unprofessional but well, after I have some explaination with them, they agree to send me the W8 OEM CD. I told them my PC system is ok before this and it's after changing Mubo cause such issue.

So, do we mean that everytime we change Mubo will have to reinstall our Window? That's kind of troublesome.

Neh. I paid for it. Total Damage is nearly RM1500. If it's free, I won't complain also. Just had my PC installed today. Another Mubo was changed as the new mubo changed previously having problems. Maybe it's faulty unit.

This time they give me the OS key. Meaning previously they did not send it to me. That's terrible mistakes. Their service really lousy oledi. Not like last time.

If me I won't change 1.5k mobo. Most manufacture will charge you danm expensive to change hardware once warranty is over. I'd rather save up and get a new laptop, or just get a refurb mobo with less than half the price from any shop.

RM1.5K covers the DC Converter which I have to return later on. Including the Technician on site manpower charges. Maybe should be around RM1.3k like that.

My PC is still looks very new. And with an i7 processor. So I prefer that I just spend Thousand over ringgit over new laptop which cost over 3k.

This is the weird part. I have a similar situation for my previous old laptop (still working) where my Mubo spoiled and its just over the warranty period like 3months. They give me options.

Option 1: Change Mubo and cost like RM2k

Option 2: Extend warranty. After I nego 3 times the final amount for that extension is Rm800 something. I'm glad I still can nego price and ask to revise the price.
I'm very satisfied with their service last time.

This time they don't give me extension and yet canot nego and they did alot of stupid mistakes. So many appointments made and re-schedule again due to their miscommunication.

Aduih. Sien lo. After this mubo changes, it gives me problem again. Keep on sudden shutdown. Event shows power failure.

Before this, the screen sometimes also goes hairwire. I tot it's driver problem so I updated. Quite pissed off. After spending so much time upgrade to window10, this suddenly shutdown issue corrupted my OS. Oh Hell..what happened to Dell.What can I do now?

I dun think it's power jack. My cable is not moving also. Even if I try twist it up, down, left and right also no issue. Sien la. I dun have time to keep making appointment.