Hi Guys,

I have a big problem here. Recently, I had my motherboard changed by Dell and somehow their technician corrupted my Windows and unable to recover it at all. I had no choice but to format it.

Previously, this PC is pre-installed by Dell in Window8 system. It was like few years back. After that only I upgraded it to 8.1 and then Window10. I never did clean installation before for this PC.

My problem here is that I can't use the Window 8.1 activation Key to activate Window10. I had tried to search on the internet but I have no luck on finding.

I believe it's an OEM license that Dell is using and they may have a common licence activation. Anyone here know where I can get that? or maybe how to convert my Window8 license to Window10?

Can Anyone help me?? 

Can skip product key? The installation u mention is from window or cd boot up? Now that u say it, is because different mubo will have different activation? How do I proceed? OEM Dun have CD key also.

no they should give you w8 key.

unless things have changed recently, afaik if the service involves mobo they should give a new key based on original/stock os in your laptop. my previous experience was that even if there was a key embedded in the mobo, the dell tech still gave me a card containing new key and asked me to activate my stock os with it.

yes, for oem key, swapping mobo makes old key invalid. however you don't get to change mobo frequently. it's one of the toughest parts that can break easily tbh.

why not you call dell and explain to them what happened? (get your previous case number, or service tag of your laptop ready) my dell machines are usually serviced by dell techs. so far their service is more than great.

My Dell is already out of warranty. They been quite unprofessional but well, after I have some explaination with them, they agree to send me the W8 OEM CD. I told them my PC system is ok before this and it's after changing Mubo cause such issue.

So, do we mean that everytime we change Mubo will have to reinstall our Window? That's kind of troublesome.

Oh sorry about that. I'm curious now: 1.5k for mobo only? Not warranty extension? Which model is this?

Yeah they should give you the key on the spot because it's usually part of their mobo replacement package.

I thought of getting a refurbish mubo in ebay but I not confirm if it's the Mubo faulty plus it's not easy to change it myself. That's why I pay for it. Or do you know if those shops like All IT can do this?
RM1.5K covers the DC Converter which I have to return later on. Including the Technician on site manpower charges. Maybe should be around RM1.3k like that.

My PC is still looks very new. And with an i7 processor. So I prefer that I just spend Thousand over ringgit over new laptop which cost over 3k.

This is the weird part. I have a similar situation for my previous old laptop (still working) where my Mubo spoiled and its just over the warranty period like 3months. They give me options.

Option 1: Change Mubo and cost like RM2k

Option 2: Extend warranty. After I nego 3 times the final amount for that extension is Rm800 something. I'm glad I still can nego price and ask to revise the price.
I'm very satisfied with their service last time.

This time they don't give me extension and yet canot nego and they did alot of stupid mistakes. So many appointments made and re-schedule again due to their miscommunication.

I dun think it's power jack. My cable is not moving also. Even if I try twist it up, down, left and right also no issue. Sien la. I dun have time to keep making appointment.