Guys, I need help.
The other day, I subscribed to 500MB data plan for RM50, for 1 or 2 days I cant remember, before I decided to purchase a Blackberry. Within that 1 or 2 days my usage was 72++ MB, which is still within the monthly 500MB.
Now when I terminate the data plan and went to BIS, they pro-rate my 500MB data plan in this manner:
500MB/30 days = 16.67MB X 2 days = 33.34MB
However, my actual usage was 72++MB and due to this the extra, which is 72MB - 33.34MB = 38.66MB is being charge as pay-as-u use. And because i'm being charge as PAYU, my bill (data only) sky rocketed to RM200++!!
I was like, WTF!! Is that how they supposed to pro-rate my data usage? This is to me is not right. They might as well charge me RM50 for usage for 500MB for 1 month and i couldnt care less than paying RM200++ for 72MB!
This is to me is another sleezy way of Maxis trying to extort every penny of the consumers' hard earned money. Luckily, i manage to port out from Maxis before my cycle date and do not have to pay the bill yet.
I'm planning to make a big fuss out of this, i.e. sending numerous emails to Maxis and finally taking it to Consumer tribunal (anybody knows any info how to do this?)
Thanks for reading this and replying.
Maxis Official Maxis 3G/HS 3G Thread, This is not WBB!
Dec 13 2009, 10:16 PM
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