Sharing my experiences with you guys.
During Nov, Dec, Jan the speed has been excellent, after 6Feb'09 the speed has been bad to worst.
Prior to this my RS, Megaupload and other direct dl site speed average about 150KBps but now if I can continuously dl about 50KBps without disconnection will be a bonus. I already made numerous complain to CS but till today there are still no solution from them.

There is 1 time I requested for 50% rebates on my Unlimited Data bill and you know what, they actually cut it (term : Goodwill Waiver - Customer Satisfaction). The trick here is when you complain, never mention about speed issue as their package is about "Unlimited Data". Instead mention on disconnection and traffic that require to be disconnected and re-connect which affect to your browsing especially to e-banking sites. If you are Maxis voice customer, it will be added advantage as you are complaining of unable to make Video Calls and sometimes even can't receive voice call.

Dun worry, Maxis CS is way better then Celcom CS, actually the CS when come to data issue they always try to babble about settings and all those standard procedure so make sure you know how to counter them by being better informed, if they are still stubborn ask for their superior to deal with you, lastly do remember the name of the CS when making a complain and always request for your case no.

This post has been edited by RRR: Apr 5 2009, 12:26 PM

Why?
Just for info sharing and no harm intended.

That is my intension to let others learn better tips so that when we complain, CS won't treat us like just another person making complain and forget about it. They must remember we are paying for their service not vise-versa.

ibnuasad, dun worry I won't delete it unless MOD request / what I posted is illegal.

Thx, for the clarification

Actually I do hope they are monitoring this post, at least now they know their customer is no more naive as they might think. We know our rights (as a paying customer).

Disconnection happens to me quite frequently, but what really annoys are the no traffic once connected more than 30mins (even during software updating/dl), refresh won't help, need to disconnect and re-connect or else just 0kbps for both dl/ul but the line is still connecting

I used mostly E220 sometimes moto H/P V3xx and even E156G but all have same symptom, so I think not cause by modem.

Hei, any of you guys speed recovered to as B4 Feb. Mind still damn slow especially direct DL..