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> complain against super7, hdd faulty, i returned, accused me cheat

cjoenic
post Mar 23 2016, 01:18 PM

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QUOTE(otua @ Mar 23 2016, 11:45 AM)
TS, can you zoom in the harddisk with the static packaging as the serial number is printed there....
*
sure. i thought i t was uploaded. here it is;

» Click to show Spoiler - click again to hide... «


ZeroKunz
post Mar 23 2016, 02:06 PM

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confirm is seller fault. post other hdd than the one requested by ts. and then now making big fuss about buyer change the hdd... hmm... u think who people gonna believe?? somemore the buyer have take a freaking picture showing the S/N number of the HDD. but still, u wait until u receive the hdd then only u say the buyer swap your hdd?? what a joke of the day

This post has been edited by ZeroKunz: Mar 23 2016, 02:14 PM
cjoenic
post Mar 23 2016, 02:17 PM

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QUOTE(eatsleepnDIE @ Mar 23 2016, 10:40 AM)
PM mod to give the seller dispute tag. I can see this is not the buyers fault.

Who knows maybe the seller change/mod the hd sn before send it to the buyer...
*
ill wait see a how it guess first.

QUOTE(TamashiiHeroes @ Mar 23 2016, 11:35 AM)
Ok ,so seller think its not him fault
Selling an A brand and replace by an B brand without inform buyer and ask for consent is alright for seller ,LOL
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sad.gif

QUOTE(quad @ Mar 23 2016, 12:39 PM)
my take here is seller fail to prove his innocence

any attempt to twist with change mobo, firmware etc is invalid since seller fail to show proof that the HDD is a different unit, its one & the same, & its faulty

he wanted to skirt the rule & escape his obligations for a refund

the faulty item has been returned to seller thus he should refund & case can be close

based on seller's way of replying here, I doubt he will honor it, so TS just take it as a lesson to scrutinize seller's credibility more carefully next time

even if lets say the HDD became faulty due to shock after rough handling / fall during transport; the seller is still liable & should send a working unit as replacement, otherwise refund the buyer
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ikr, the hdd is in his hands now. last reply he insisted on returning the faulty hdd back to me. very unethical imo.

its really up to him now. nothing much that i can do other than report here or maybe the authority if necessary unsure.gif



abubin
post Mar 23 2016, 04:19 PM

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think about this...buyer want WD but received seagate instead. Then found not working and send it back to seller. The seller accused buyer of changing the HDD parts.

Do you think buyer keep lots of HDD parts to change? Do you think so lucky that buyer suddenly have parts for seagate to change when he wanted WD in the first place?

This is the kind of typical seller that I never deal with. When I sell, I said personal warranty and I mean it. Other sellers just say it for fun to sell their product and then when have problem blame all sorts of things.

Look at the circumstances. Who will you believe? Buyer or seller?
TamashiiHeroes
post Mar 23 2016, 04:34 PM

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QUOTE(abubin @ Mar 23 2016, 04:19 PM)
think about this...buyer want WD but received seagate instead. Then found not working and send it back to seller. The seller accused buyer of changing the HDD parts.

Do you think buyer keep lots of HDD parts to change? Do you think so lucky that buyer suddenly have parts for seagate to change when he wanted WD in the first place?

This is the kind of typical seller that I never deal with. When I sell, I said personal warranty and I mean it. Other sellers just say it for fun to sell their product and then when have problem blame all sorts of things.

Look at the circumstances. Who will you believe? Buyer or seller?
*
Buyer ofcourse
If buyer trying to cheat the seller in the 1st place then how could he make it when the WD hdd turn into SG ,LOL
Hopefully admin will take action on it
cjoenic
post Mar 23 2016, 08:17 PM

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QUOTE(TamashiiHeroes @ Mar 23 2016, 04:34 PM)
Buyer ofcourse
If buyer trying to cheat the seller in the 1st place then how could he make it when the WD hdd turn into SG ,LOL
Hopefully admin will take action on it
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which admin? can you point out which one?

as it seems theres quite ots of moderator for this sub forum. not sure which to pm. later end up accused of being spammer lol
cjoenic
post Mar 28 2016, 01:54 PM

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and today, ive received the faulty hdd back again.

paid rm110 for this fauly hdd doh.gif


Attached thumbnail(s)
Attached Image Attached Image
ahbenchai
post Mar 28 2016, 01:54 PM

what do you mean you people?
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if pry open hard disc, shouldn't the sticker get torn also? got take photo of that?



and also, funniest watsapp I read in a while

don't ffk
darksider
post Mar 28 2016, 02:00 PM

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its funny that you still went to test it.

imo u should just demand a full refund on the ground that item sent is not what you have bought. you are buying a WD hdd but he sent you Seagate HDD and moreover it doesnt work. [ you dont even need to test it, just return and demand WD hdd or get a refund].

and also, for all used items, only buy if there is personal warranty, if no personal warranty, fucked up cases like this can happen of course. seller can simply send u faulty unit and disclaim all responsibilities.

if seller refuses to do anything, of course nothing u can do but to warn other people against buying from him.

you can post his real name, bank account, with all the details, so all potential buyers can be aware of the risk of trading with him.

and you can join pc community malaysia fb group, there are many genuine used hdd sellers there.

This post has been edited by darksider: Mar 28 2016, 02:01 PM
darksider
post Mar 28 2016, 02:04 PM

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and fyi, seller is not even reputable.

all his sales thread have hardly and customer feedback and most of his threads are all edited out with no trace of actual sale / sale description after claiming "sold".

so any dispute in future? u cannot find anything at all.

shady seller at best.

rm110 is a good price for a lesson learnt this way.
netmatrix
post Mar 28 2016, 02:32 PM

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Something does not add up. But i will debunk what is going on.

Seller says the hard disk that he got RETURNED from Buyer is

user posted image

But buyer shows that this is the HDD that he got and returned is

user posted image

Also the picture of Seller posted is 4.1GB. Clearly these isn't any 4.1GB HDD that has SATA interface. Ok Mr Seller let me tell you what happened. He did not change the board. But the HDD is defective by design. Read the link below.

https://forum.hddguru.com/viewtopic.php?t=11403&start=

So its a little misunderstanding. The hdd will fault if formatted with Seagate tool. What it does also upgrades the firmware. Which is beyond either Buyer or Seller control.

Under this circumstances since both parties already paid postage for returns, Seller should at least compensate 50% as good will. Why? Because i do not know neither Buyer or Seller is the one that used Seagate tools to format the hdd. If you look at it chronologically, the buyer would have used seagate tool to write zeroes to the hdd before selling. Which would explain why Buyer cannot detect the hdd because Seagate tools already upgraded it to defective firmware.

I won't be a part of this quarrel. But i can tell you what happened. So its now between the goodwill of the Seller and the discretion of the Buyer to agree on whats the next step.

nod.gif
earl-ku
post Mar 28 2016, 02:48 PM

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QUOTE(netmatrix @ Mar 28 2016, 02:32 PM)
Something does not add up. But i will debunk what is going on.

Seller says the hard disk that he got RETURNED from Buyer is

user posted image

But buyer shows that this is the HDD that he got and returned is

user posted image

Also the picture of Seller posted is 4.1GB. Clearly these isn't any 4.1GB HDD that has SATA interface. Ok Mr Seller let me tell you what happened. He did not change the board. But the HDD is defective by design. Read the link below.

https://forum.hddguru.com/viewtopic.php?t=11403&start=

So its a little misunderstanding. The hdd will fault if formatted with Seagate tool. What it does also upgrades the firmware. Which is beyond either Buyer or Seller control.

Under this circumstances since both parties already paid postage for returns, Seller should at least compensate 50% as good will. Why? Because i do not know neither Buyer or Seller is the one that used Seagate tools to format the hdd. If you look at it chronologically, the buyer would have used seagate tool to write zeroes to the hdd before selling. Which would explain why Buyer cannot detect the hdd because Seagate tools already upgraded it to defective firmware.

I won't be a part of this quarrel. But i can tell you what happened. So its now between the goodwill of the Seller and the discretion of the Buyer to agree on whats the next step.

nod.gif
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Good work from you bro - and the seller if he has read this(assuming he understands it, given his replies to TS - this might be an issue) - he should at elast compensate partial, half would be great - full refund would be awesome

else i say ping a mod and have a dispute badge pinned on him
cjoenic
post Mar 29 2016, 01:55 PM

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wow. im suprised that finally theres reply for thread again, thought of giving up.

so i just got back the faulty hdd yesterday.

» Click to show Spoiler - click again to hide... «


QUOTE(ahbenchai @ Mar 28 2016, 01:54 PM)
if pry open hard disc, shouldn't the sticker get torn also? got take photo of that?
and also, funniest watsapp I read in a while

don't ffk
*
which part? the board?

» Click to show Spoiler - click again to hide... «



QUOTE(darksider @ Mar 28 2016, 02:00 PM)
its funny that you still went to test it.
imo u should just demand a full refund on the ground that item sent is not what you have bought. you are buying a WD hdd but he sent you Seagate HDD and moreover it doesnt work. [ you dont even need to test it, just return and demand WD hdd or get a refund].
and also, for all used items, only buy if there is personal warranty, if no personal warranty, fucked up cases like this can happen of course. seller can simply send u faulty unit and disclaim all responsibilities.
if seller refuses to do anything, of course nothing u can do but to warn other people against buying from him.
you can post his real name, bank account, with all the details, so all potential buyers can be aware of the risk of trading with him.
and you can join pc community malaysia fb group, there are many genuine used hdd sellers there.
*
well, im trying to be positive. so i just test it.

thanks for suggestions!

QUOTE(darksider @ Mar 28 2016, 02:04 PM)
and fyi, seller is not even reputable.
all his sales thread have hardly and customer feedback and most of his threads are all edited out with no trace of actual sale / sale description after claiming "sold".
so any dispute in future? u cannot find anything at all.
shady seller at best.
rm110 is a good price for a lesson learnt this way.
*
lesson learned i guess sad.gif

QUOTE(netmatrix @ Mar 28 2016, 02:32 PM)
Something does not add up. But i will debunk what is going on.

Seller says the hard disk that he got RETURNED from Buyer is

user posted image

But buyer shows that this is the HDD that he got and returned is

user posted image

Also the picture of Seller posted is 4.1GB. Clearly these isn't any 4.1GB HDD that has SATA interface. Ok Mr Seller let me tell you what happened. He did not change the board. But the HDD is defective by design. Read the link below.

https://forum.hddguru.com/viewtopic.php?t=11403&start=

So its a little misunderstanding. The hdd will fault if formatted with Seagate tool. What it does also upgrades the firmware. Which is beyond either Buyer or Seller control.

Under this circumstances since both parties already paid postage for returns, Seller should at least compensate 50% as good will. Why? Because i do not know neither Buyer or Seller is the one that used Seagate tools to format the hdd. If you look at it chronologically, the buyer would have used seagate tool to write zeroes to the hdd before selling. Which would explain why Buyer cannot detect the hdd because Seagate tools already upgraded it to defective firmware.

I won't be a part of this quarrel. But i can tell you what happened. So its now between the goodwill of the Seller and the discretion of the Buyer to agree on whats the next step.

nod.gif
*
wish you could reply earlier bro ohmy.gif

so if the hdd is "defective by design" i need to to bear the loss as well? what you think super7 ?

QUOTE(earl-ku @ Mar 28 2016, 02:48 PM)
Good work from you bro - and the seller if he has read this(assuming he understands it, given his replies to TS - this might be an issue) - he should at elast compensate partial, half would be great - full refund would be awesome

else i say ping a mod and have a dispute badge pinned on him
*
notworthy.gif
netmatrix
post Mar 29 2016, 04:41 PM

The machine... it sees everything.
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I'm not magic wizard. But given the right input we could deduce what went wrong rather than guessing. This part is not the most difficult. The most difficult is seller and buyer coming to an agreed settlement.
C63 AMG
post Apr 1 2016, 09:00 AM

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QUOTE(Lazarus7181 @ Mar 22 2016, 10:27 PM)
I think you should know that next time before promising something, you need to make sure you have everything on your hand before proceed and do not try to salvage parts here and there which will only caused you more issues than you can handle on exceptional case.

Often times, we will resort to all kind of issues and most often, we will try to minimize the cost as much as possible. You can minimize anything unless you are perfectly sure that everything is working normally but we are human, we will tend to make mistakes here and there. But what is most important is to have backup plan or maybe support. Don't gamble on your decision as it's always going to stir things up rather than help you on the long run.

Since you are donating a pc, why not just delay it for a while for your sister or family first. Once you got yourself a new hard disk, then you can proceed with your good deed.
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Lmao! Sorry for being off topic here.

This guy just got conned/accused and here you are teaching him what he should think of before making promises and how to be kind. Hahaha! Well done man. You deserve a pat on your back biggrin.gif

There is a reason why there is a second hand market and there are reasons why certain people buy from there.

On a serious note, hope all is going well on your side TS.
779364
post Feb 18 2017, 08:55 PM

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Bro, I got cheated by this fellow also. Seems like this fellow is a repeat offender. Must warn all the buyer about him

https://forum.lowyat.net/index.php?showtopic=4199640&hl=

This post has been edited by 779364: Feb 18 2017, 09:08 PM

 

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