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 Samsung Galaxy S7 & S7 Edge OFFICIAL DISCUSSION V4, On Sale! S7 Edge for RM3,099

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eugenetwh
post Mar 22 2016, 08:48 PM

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guys. be careful with the phone. i dropped it at knee level to the marble floor. screen shattered. Quoted 1.1k+ to replace the whole screen assembly. T_T
eugenetwh
post Mar 22 2016, 08:59 PM

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QUOTE(shockk @ Mar 22 2016, 08:54 PM)

Ouch! Sorry to hear that, bro. Your phone was naked or inside case?
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inside S view case. =_= should have waited till proper casing arrive only start using. sad.gif
nevertheless, gonna fix it next month.. Hardware warranty still applies. but IP68 gone.
eugenetwh
post Mar 22 2016, 09:13 PM

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QUOTE(alvin ong @ Mar 22 2016, 09:02 PM)
So once we send for warranty claim= no more waterproofing?
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customer service from 2 separate centre told me that the waterproofing warranty will be gone. Means they cannot guarantee that the phone is still IP68 complied. since the phone is disassembled. Learnt few things today

1. Hardware warranty all will still be carried on according to the warranty period
2. If the screen does happen to crack or shatter again, (warranty for everything will be voided)
3. After screen replacement, IF YOU wet your phone and water sips through. Samsung DOES NOT cover the warranty.


eugenetwh
post Mar 22 2016, 09:31 PM

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QUOTE(blacktubi @ Mar 22 2016, 09:24 PM)
May I know which SC you went?

My battery life was quite poor on this phone. I am planning to send it in for inspection.

My concern is the waterproofing since they may teardown the phone to inspect the battery. sad.gif
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Ipoh, Angsana mall and de Gardens. still waiting for my friend to ask Sunway.

Mine can easily last 1 day with 30% plus left by the end of the day.

This post has been edited by eugenetwh: Mar 22 2016, 09:32 PM
eugenetwh
post Mar 22 2016, 09:53 PM

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QUOTE(blacktubi @ Mar 22 2016, 09:48 PM)
I only manage to get 3 hours+. That is not much better than my Note 3.

BT, NFC, GPS, Rotation disabled
Thanks, do update us about the waterproofing. I afraid that our waterproof seal will be affected even for warranty repair.
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i got a feeling it will be. since tear it down does states that they have to remove the back case which will affect the IP68. not sure if samsung will be doing it right or not. Sony used to cover my Xperia Z with full warranty even with screen replacement(yea tough luck again)
eugenetwh
post Mar 22 2016, 09:56 PM

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QUOTE(Underwood @ Mar 22 2016, 09:54 PM)
That sucks! So it means design is so lousy that a FEATURE is lost after warranty claim...
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and its my first Samsung phone. thought of giving it a chance. sadly... it might be the last one. repairability is too low!

i miss the old nokias 2100 tongue.gif
eugenetwh
post Mar 22 2016, 10:27 PM

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QUOTE(blacktubi @ Mar 22 2016, 10:04 PM)
I

I guess it is pure luck. laugh.gif
Tried that. No difference.
I hope Samsung is able to provide a 1 to 1 exchange like Apple.

I believe if the seals are replaced properly, waterproofing will be retained. It depends on the competency of the technician I guess. smile.gif
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QUOTE(alvin ong @ Mar 22 2016, 10:05 PM)
If they reassemble it the same way they took it apart, I'm sure the waterproofing would still be there right?
Provided they use the proper seal
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QUOTE(Underwood @ Mar 22 2016, 10:08 PM)
U r not designer nor technician. So how can u be SURE ?

Duhhhh
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QUOTE(K1d0 @ Mar 22 2016, 10:20 PM)
I think without proper tools its hard for them to have waterproofing again. If you watch jerryrigit, you wills ee their waterproofing mostly based on some sort of rubber or glue to seal it. Which I believe its not that easy without proper equipment and tools.
Yeah will do  biggrin.gif estimate next week should arrive
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Correct based on jerry and other tear it down vids. the phone's water proofing it just being glued together on the front and back to the chasis. theres no seal or nothing on the glasses. (only the ports) Sad but true.
eugenetwh
post Mar 22 2016, 10:32 PM

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QUOTE(shockk @ Mar 22 2016, 10:29 PM)
Thanks for finding out more about this.

Since you mentioned "3. After screen replacement, IF YOU wet your phone and water sips through. Samsung DOES NOT cover the warranty.", so does this mean that Samsung WILL cover the warranty for wet / water-seap damage for S7 edge units which have not been repaired before?  hmm.gif  hmm.gif  hmm.gif
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should be it. since if water seeps through with all the (ports sealed nicely. it should be waterproofed.) if water does seeps through, it would be some manufacturing defects. like my Xperia Z. yes.... first day itself. masuk air. LOL 1 to 1 exchange
eugenetwh
post Mar 22 2016, 10:47 PM

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QUOTE(shockk @ Mar 22 2016, 10:38 PM)
In this regard, Samsung should actually do both the rubber glue / seals and fully nano-coat the internal electronics such as Liquipel or using Motorola's proprietary nano-coating to make the electronics water-resistant.

But then again, nano-coats alone cannot really provide full IP68 performance (IIANM) and they may have their own shortcoming too (e.g. heat dissipation may no longer be good).
That's good to know.  rclxms.gif

Another thing to ponder. If someone submerges their S7 edge inside water beyond the specified depth-limit and for longer than 30 minutes, and water does go into the S7 edge, will Samsung still cover the warranty? I'm not sure if Samsung can detect such 'misuses'.  hmm.gif

Sony probably learnt their lesson on this too and that's why they are no longer mentioning that their phones are waterproof.
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You dont say i dont say. who knows. brows.gif
dont quote me
eugenetwh
post Mar 22 2016, 11:10 PM

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Attached Image

Attached Image

Attached Image

pcboy

quality might be low. i downloaded the image thru watsapp since i sent it to my friend.

This post has been edited by eugenetwh: Mar 22 2016, 11:11 PM
eugenetwh
post Mar 22 2016, 11:13 PM

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QUOTE(Beach_Boy @ Mar 22 2016, 11:11 PM)
holy smokes sweat.gif

i feel your pain
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samsung sure is fragile. =/

dropped my previous phones at chest level without casings and SP on tarmac. nothing happens. sweat.gif
eugenetwh
post Mar 22 2016, 11:16 PM

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QUOTE(cielBleu @ Mar 22 2016, 11:14 PM)
the case does nothing...
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it does... hurts the wallet.
eugenetwh
post Mar 22 2016, 11:32 PM

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QUOTE(GamersFamilia @ Mar 22 2016, 11:29 PM)
ouch !  bye.gif
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well good news its just the glass. AMOLED and digitizer works fine. no dead pixels and irresponsive areas. just that its an eye sore.... the green was on test tools to clearly show the hairlines.... gonna get it replace when i've recovered.
eugenetwh
post Mar 23 2016, 08:25 AM

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QUOTE(pcboy @ Mar 22 2016, 11:43 PM)
@eugenetwh thanks for the photos

My s7e is still naked no casing n SP. It really worries me. I only take out my phone when in car, office n home only sweat.gif
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sad truth is that i'm using my phone at home. until it slipped. YES it slipped, (i dont find it as ergonomic as they say it is as compared to my old G Flex 2)


eugenetwh
post Mar 23 2016, 09:04 AM

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QUOTE(-kytz- @ Mar 23 2016, 08:51 AM)
Did you have any screen protector when it dropped?
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Nope. wasnt any in the market. was waiting for mine to reach from lelong actually bangwall.gif bangwall.gif
eugenetwh
post Mar 23 2016, 02:27 PM

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QUOTE(-kytz- @ Mar 23 2016, 09:39 AM)
Actually you could order a cheapo glass protector off ebay before the pre order even began and it might reach u before you receive the phone. I've  ordered mine already (including cheapo case) but yet to get the phone laugh.gif Call this a pre-emptive measure to avoid cases like yours.

Anyway, what do you mean in your previous post by "hardware warranty still applies" ?
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what im trying to say is after the screen replacement by Samsung, your phone is still covered under warranty with the exception of water damage.
eugenetwh
post Mar 23 2016, 07:32 PM

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QUOTE(Haruji Sora @ Mar 23 2016, 07:13 PM)
There is a thing call Smart Switch

http://www.samsung.com/us/smart-switch/

Apparently it can work over iOS as well.

So most probably easy to switch most of your contacts and pictures and media.

I doubt apps can transfer over though for obvious reason.

Whatsapp can backup to Google Drive and restore again for chats.

Wechat I dont use, so I dont know.
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not sure why but i cant use it with my flex2. they even say my phone is not supported. force to use wondershare.
eugenetwh
post Mar 26 2016, 01:09 PM

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Guys. finally sent my phone to repair the shattered screen. A different Service Assistant told me. That after they replace the screen assembly. they will test it to make sure everything is working like new including IP68. yes, they have the tool to test it in the service centre which i assume (washing it and soaking it in a small fish tank)

They wll make sure it is water resistant IP68 complied before giving us the phone.
eugenetwh
post Mar 26 2016, 01:11 PM

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QUOTE(wilsonyong8850 @ Mar 26 2016, 01:10 PM)
Wait that'd some great news!
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Exactly! apparently alot of people broke their screen too. But dont go soak it in water for no reasons ya.... samsung does not accept water damaged phone due to owner negligence smile.gif
eugenetwh
post Mar 26 2016, 01:17 PM

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QUOTE(Tun Mahathir @ Mar 26 2016, 01:11 PM)
Good news.

How much does the repair cost?
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RM1148.80 i think. 500 deposit. sent in at 12+- ready to be collected tonight at 9pm


QUOTE(shockk @ Mar 26 2016, 01:11 PM)
This should be the way it is done.  thumbsup.gif

The previous SA doesn't know his stuff, probably.
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Lets hope so because its a 2 v 1 situation.... 1 being it will still be water resistant

QUOTE(shockk @ Mar 26 2016, 01:15 PM)
What if it is not owner's negligence? If water damaged the phone from usage within IP68 specifications, will Samsung still claim owner negligence? It's very hard for them to know also, right?
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This im not sure. i assume when the phone is tested and it is properly sealed. any water damage after that would be deemed as owner's negligence gua.. I do not wish to find out about this after my display incident shakehead.gif shakehead.gif

This post has been edited by eugenetwh: Mar 26 2016, 01:19 PM

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