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 How to disable One World subscription?

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brandonkl
post Apr 27 2016, 12:24 AM

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994 posts

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From: Kuala Lumpur


QUOTE(Maxis @ Apr 26 2016, 05:24 PM)
--PMed--
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Why need to PM? This is a general question and doesn't involve any private data. I also want to know and it's easier you share here so that you don't need time to PM.
brandonkl
post Apr 27 2016, 12:27 PM

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Junior Member
994 posts

Joined: May 2013
From: Kuala Lumpur


Hello Maxis .... we are waiting for your information. What's the point of having this forum when you don't respond? Or I can e-mail to Morten to ask him personally.
brandonkl
post Apr 27 2016, 12:59 PM

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Junior Member
994 posts

Joined: May 2013
From: Kuala Lumpur


QUOTE(wlmak @ Apr 27 2016, 12:43 PM)
This is the reply I get PMed by Maxis which I do not mind to shared

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We can assist to whitelist your name from being under this Maxis One World pass, which means all your call will be based on pay per use and you can only hook to NON preferred network and you will be not able to purchase any promotional data pass. If you wish to be under the list, you may provide us with the details below:

Name:
NRIC:
Mobile Number:
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This is the reply I get when I email maxis customer service:

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Thank you for contacting Maxis.

Unfortunately, we are unable to deactivate the Maxis One World roaming services as it is activated automatically. Your feedback is highly appreciated and will be highlighted to the respective management for future enhancements. For more information, you may refer to: http://www.maxis.com.my/en/personal/servic...g/oneworld.html .
--

When I ask if I can hook to NON preferred network like Starhub in SG for example, i get this reply:

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Thank you for your feedback.

We do not have any agreement with Starhub as such, even if you would to choose the services, you will not be able to hook with the network.

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So?? can I hook to non preferred network or not? Can I opt for pay per use or not? this is just damn confusing the customer.....
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Thanks for sharing. This is general information and don't know why Maxis so secretive and needs to PM.

brandonkl
post Mar 6 2017, 04:06 PM

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Junior Member
994 posts

Joined: May 2013
From: Kuala Lumpur


QUOTE(cucubud @ Mar 6 2017, 07:37 AM)
For example in Singapore, Maxis roaming partner is SingTel.
Has anyone managed to manually roam to M1 or Starhub?
If Maxis has no agreement with M1 and Starhub, how do they settle the roaming charges?
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Yes, I have managed to roam with M1 or Starhub and in Thailand without the MOW roaming partner.

I think Maxis have agreement with M1 and Starhub but just that their agreement is on per use basis and not like SingTel on unlimited basis. Probably Maxis negotiated better deals with their MOW partners in ASEAN countries.

 

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