I am roaming now in the Philippines and facing the same problem. I tried to connect to other non-partner network and it is not successful because Maxis has actually barred my line from connecting. I called them and they confirmed it. I wonder if they have the right to do that? We should have the right to choose the provider that we want when roaming. Has anybody been successful in complaining to MCMC?? I think this is daylight robbery that Maxis is doing?
This is the reply I get PMed by Maxis which I do not mind to shared
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We can assist to whitelist your name from being under this Maxis One World pass, which means all your call will be based on pay per use and you can only hook to NON preferred network and you will be not able to purchase any promotional data pass. If you wish to be under the list, you may provide us with the details below:
Name:
NRIC:
Mobile Number:
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This is the reply I get when I email maxis customer service:
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Thank you for contacting Maxis.
Unfortunately, we are unable to deactivate the Maxis One World roaming services as it is activated automatically. Your feedback is highly appreciated and will be highlighted to the respective management for future enhancements. For more information, you may refer to:
http://www.maxis.com.my/en/personal/servic...g/oneworld.html .
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When I ask if I can hook to NON preferred network like Starhub in SG for example, i get this reply:
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Thank you for your feedback.
We do not have any agreement with Starhub as such, even if you would to choose the services, you will not be able to hook with the network.
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So?? can I hook to non preferred network or not? Can I opt for pay per use or not? this is just damn confusing the customer.....