Hello boss. Since your "careline" end up don't want to reply me, I have no choice but to ask here. Are you a scammer? Or are you a legit seller?

Can I know where is my phone?

I paid in full on 16 April, a week ago. The price I paid is more expensive than the Xiaomi website, RM1k. That's already RM150 more than the normal price. On that Saturday night your "careline" told me that if I don't pay immediately the price going to go up the next day. So, I paid in full, seeing that you got quite a lot of buyer here. That night your "careline" said will able to post out on Monday.

On Monday, I ask for the tracking number whole day. Most time I whatsapp your "careline" no response. Even if got response, ask me "wait". In the end, on Monday night time only tell me you got no ready stock. Stock only come in Tuesday. OK, never mind. I still trust you.

On Tuesday, finally after I keep ask and ask your "careline" provide me a tracking number. No photo of the parcel, etc. Only that tracking number. Never mind. I still trust you. That night around 10PM I start track, but found no record. OK, sometime Pos Laju late one day update when you post at counter late.

On Wednesday, finally at 7PM I saw the record on Pos Laju system. I was so happy anticipating my new phone the next day.

On Thursday. 11AM, I check the Pos Laju website. Found something fishy:
21 Apr 2016, 09:02 AM Delivery process Pos Laju Kota Damansara
21 Apr 2016, 07:28 AM Item arrived at destination Pos Laju Kota Damansara
21 Apr 2016, 02:31 AM Item processed Integrated Parcel Center (IPC)
20 Apr 2016, 08:05 PM Item dispatched out Pos Laju Kota Damansara
20 Apr 2016, 06:36 PM Item picked up Pos Laju Kota Damansara

Are you kidding me?! You post to yourself?! I stayed in Penang, and you post to Kota Damansara? Contacted your "careline". "Careline" say called Pos Laju, and assure me the item will definitely reach me the next day, else will full refund.

Friday, I see the phone still at Kota Damansara, so I lose patience and keep Whatsapp your "Careline". Until night time only tell me is because your "careline" made a mistake and put sender address as recipient. And reassure me the phone is really on the way to me.

And today, Monday. I see nothing change on the Pos Laju website. No update on status. Still at Kota Damansara. So I contacted your "Careline" again. Ask for status update at 12.32PM. She reply "Wait". Ask again for update at 4.59PM. She reply "Wait, drivin". And till now don't want to reply. I don't know, did she drive from Kota Damansara to Perlis or something? Drive so long?

Boss, don't try ask me to be patience. I wasted one week waiting and waiting, and never complain here. RM1k is not RM1. So giving you 1 whole week should be more than enough already. But now I'm really losing patience. If by this Friday I still see the Pos Laju status write the phone still at Kota Damansara, then never mind already. You can go take back and keep the phone for yourself. But I will demand full refund, immediately. Else I surely will report to police, since there's the potential you might be scammer.

Hope you can resolve my case soon.