What items you bought ?

yeongooi, obviously it's the seller's alt account. This fella got a lot of duplicate account. If normal person do you think there will be those "pm pls" post right after someone complaining? I had give up on this fella, acting like he got millions of customers. If I were him I won't forget especially those that is complaining. In this forum there are other legit seller that got more customers and yet their customer service top rate. Worse is he keep mention Whatsapp Michael, but never give his number. Maybe that "michael" is his imaginary staff? Too bad you cancelled that police report.
Anyway, to suntzulee. That RM50.00 for the casing and tempered glass consider donation to you, so no need to refund me. You suck as seller. A seller who can't even refund RM50.00... I don't know what else to say. Hope mod will take some action on this person.