Apr 15 2016, 09:43 AM
QUOTE(ckyow1 @ Apr 14 2016, 07:00 PM)
But at the first place how can they even do this and told us it is compulsory
When I said I dont want it and she replied me the credit protection come together with the card and cannot be cancel
When I re-emphasis again and said I dont want it then she just hang up the call without telling me it is cacellation had been done or it is I am opt out from this now... No, she didnt said anything at all and just hang up the call !!
The call is from Private number, I can even call back the number
I tried to call to Hong Leong Customer care just now but waited for 10 min but no one answer my call
I need help !!!!
How can Hong Leong Bank do this, this is SCAM
Most likely just a desperate staff wants to hit target, as long as you never agree anything then the bank cannot charge you any additional serviceWhen I said I dont want it and she replied me the credit protection come together with the card and cannot be cancel
When I re-emphasis again and said I dont want it then she just hang up the call without telling me it is cacellation had been done or it is I am opt out from this now... No, she didnt said anything at all and just hang up the call !!
The call is from Private number, I can even call back the number
I tried to call to Hong Leong Customer care just now but waited for 10 min but no one answer my call
I need help !!!!
How can Hong Leong Bank do this, this is SCAM
If really happen, challenge them for voice recorded prove.
Just to emphasize, staff like this can be available at any bank. Either the bank not provided proper training, or this is a generation z problem that just wants to use shortcut, mentality error.
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