QUOTE(ckyow1 @ Apr 14 2016, 07:00 PM)
But at the first place how can they even do this and told us it is compulsory
When I said I dont want it and she replied me the credit protection come together with the card and cannot be cancel
When I re-emphasis again and said I dont want it then she just hang up the call without telling me it is cacellation had been done or it is I am opt out from this now... No, she didnt said anything at all and just hang up the call !!
The call is from Private number, I can even call back the number
I tried to call to Hong Leong Customer care just now but waited for 10 min but no one answer my call
I need help !!!!
How can Hong Leong Bank do this, this is SCAM
Cool down
Yours seemed extreme.
I tell you mine...
Got call, told the girl I don't want, but she begged saying it's free. I told her I had experience before with other CC, it's not free. She insisted it's free. She kept begging even when i told her it's not free. Somehow she said it's free and I cancel it within 45days if i don't want it. So I accepted. She then PROCEED TO GET MY DETAILS (You didn't seem to go through this, so I guess you are not into this protection

)
So...after 1 month, bill came and horeyshit, I'm charged. I call CS, blasted that guy. He said couldn't do anything on refund but can cancel on the spot for me. So I said I cancel but I will also cancel the card right at that moment if no refund or direct me to the person in charge. Somehow, he said HLB will get back to me in 3 working days, but they don't.
I called CS back, the girl said refund given back and it's shown in my statement. Checked my statement and refund is there.
Buat susah saja...