hi guys, may i know what are the ways to apply for this card? any application form? thanks

leave your contact at the website and the sales staff will call you.

Posting on separate post.

Update on my case of being charged the statement fee. From HLconnect, the staff claimed that I have requested for both hardcopy and softcopy. When I asked them to furnish proof, the next reply is asking me which transaction that I want to extract. I have already sent 3 post telling them to revert the fee but all skirted the question.

Damn it, can't the staff read and understand properly before replying nowadays.

So I wanna check, any of you guys receiving the usual monthly hardcopy statement without being slapped with the fee? Wanna confirm whether the fee is for the normal hardcopy statement or extra printing request.

I am only interested in softcopy. So, never charged for statement.

Agree on the mangkuk staffs - I sent in query on my transaction. Was told to provide my email for reply. Don't understand why they can't reply on the message they replied to me. Anyway, to provide them the email, I need to compose a new query. So I did and provided the email. Then the CS replied again saying to get the info breakdown, I need to provide them email. I got so frustrated I copy the whole thread of message asking them how many times they want the email. Then only finally the read the content carefully. But then, they reply in the inbox of HLB Connect. Why the hell did they ask for my email in the first / second place anyway??!

This went about for more than a week, with each reply from them taking 2-3 working days. And the last one, almost 2 weeks.

This post has been edited by laymank: Mar 17 2016, 11:13 AM

I faced the exact same situation previously! One staff named Farah asked me to send an email. After sending a detailed email with case number and attn: to Farah, I get an email reply asking what is that about..and guess what..by Farah!

if swipe less thn x10 times no cashback ?

No CB if swipe RM50 less than 10 times

to be exact, min rm50 x 10 times per posting date in a calendar month. otherwise 0%...

to be accurate, must swipe 10 times of minimum rm50 each for ANY retail transaction and get posted within 1st to 30th of the month.


in order for CB start kick in.

and this month's CB only reflect on every 28th following month.


did u read the 1st post? this is the basic u should know in your fingertips when u start apply this wise card.

Must it be retail? Can it be online pay?

can

Online is also considered as retail too.

I read thru this topic stated annual fee can't wavier, i try make a call to customer service just now, they said can do waiver if i do an additional swipe 6 times transaction with any amount within this month (my card due on Apr 2016) then will do waiver for me. Is anyone experience this? can trust or not?

no black and white hard to trust...

What was your spending history? For the past 11 month, u have every month 10x RM50, or card idle for long time never use?

I used it every months (full cash back earning). My spending is about 1k++ per month.

joining HLB today, just now went to bank applied 3 cards from HLB
WISE Gold
GSC Plat
Visa Infinite

u try and let us know?

mine going to be 1 year soon. hence im going to cancel the card dy to avoid paying annual fee.

Then i mar become "white mice" for this forum

But, i will call them again end of the month after 6 swipe just to play safe...
Hopefully it's true.......

for greater good for the society!

thanks!