QUOTE(rogeRRabit @ Aug 22 2022, 05:04 PM)
Hi all
Just want to share on my recent unauthorized transaction on my Amex Reserve
My card was being charged for an online purchase
Was lucky that my MAE apps has sent notifications
It was almost 11pm and I called the CS to report such incident
And they straight blocked my card and cancel the transaction
Glad to have such a efficient CS live agent that even work late at night
I have enquired the CS if I can set the card to send OTP to me for every online transaction
Unfortunately CS mentioned that only website that has link with M2U only will send OTP
So my suggestion is to install MAE apps so that all transactions on our cards are alerted there
This post has been edited by francis226: Aug 23 2022, 10:23 AM
Just want to share on my recent unauthorized transaction on my Amex Reserve
My card was being charged for an online purchase
Was lucky that my MAE apps has sent notifications
It was almost 11pm and I called the CS to report such incident
And they straight blocked my card and cancel the transaction
Glad to have such a efficient CS live agent that even work late at night
I have enquired the CS if I can set the card to send OTP to me for every online transaction
Unfortunately CS mentioned that only website that has link with M2U only will send OTP
So my suggestion is to install MAE apps so that all transactions on our cards are alerted there
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Monitor the card transaction these few days. CS said cancel but it may still reflect in your account and you will need to submit for dispute. if the amount still charged into your card, submit the dispute right away, dont wait until next statement rcvdThis post has been edited by francis226: Aug 23 2022, 10:23 AM
rogeRRabit liked this post
Aug 23 2022, 10:23 AM


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