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Credit Cards Maybank 2 Cards Premier V2, Fastest Air Miles Conversion
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msa9696
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May 29 2016, 01:02 AM
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QUOTE(matthewtankh @ May 28 2016, 10:22 PM) Of course I took it up with TGV la. All they say is counter close. Please join the normal Q. Sue I bark at MBB la. MBB committed this as a benefit when they informed the cardholders. If they dont want to be responsible, they shouldnt use this promotion for advertising. Disgraceful. I agree. Our "relationship" is with MBB and not TGV. There are many reasons why people are using their cards, i.e benefits, miles, etc. Hence bank cannot just simply publicize "attractive" promotions but customers do not really enjoy or receive what is promised. Disclaiming responsibility is to be condemned and most deplorable. I believe they don't have that much say in this, but at least they can highlight this to TGV and not sending a standard reply to customer. This post has been edited by msa9696: May 29 2016, 01:03 AM
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roy918
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May 29 2016, 06:55 AM
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QUOTE(matthewtankh @ May 28 2016, 12:27 AM) This is such unacceptable service! See how MBB replied to the complaint! Not sure if you bark at the right tree. Think it this way, u go A**** mall, saw a S****** phone u like and buy it, after that u found it is used phone and u bark at S*******? S******* phone is being displayed (analogy to the Maybank promotion pamphlet that being displayed in TGV) in A**** mall but why u bark at S*******? The phone is sold by A***** (offer of priority lane by TGV in ur case) but S******* (MBB in ur case) is not liable to it.
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BRY7
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May 29 2016, 09:00 AM
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QUOTE(matthewtankh @ May 28 2016, 10:18 PM) I am echoing how they reply me. Hahaha its like a baby being promised a candy, but when the baby's parents came home without the candy, the baby is ranting all over the house complaining to everyone how he didn't get what he was promised
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bearbear
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May 29 2016, 11:07 AM
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Customer service in Msia, pls don't put so much hope on it
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deeplyheartbroken
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May 29 2016, 12:44 PM
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QUOTE(roy918 @ May 29 2016, 06:55 AM) Not sure if you bark at the right tree. Think it this way, u go A**** mall, saw a S****** phone u like and buy it, after that u found it is used phone and u bark at S*******? S******* phone is being displayed (analogy to the Maybank promotion pamphlet that being displayed in TGV) in A**** mall but why u bark at S*******? The phone is sold by A***** (offer of priority lane by TGV in ur case) but S******* (MBB in ur case) is not liable to it. I doubt you can simply use MBB's name as a promotional exercise without any form of prior approval or agreement from MBB. Moreover TGV is not a small timer phone kiosk that is willing to use a bigger name for own benefit unofficially.
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Cruzer
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May 29 2016, 07:29 PM
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Getting Started

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Just my opinion, was it stated anywhere in MBB or TGV's website that a MBB priority lane is a card benefit for MBB cardholders?, if yes then i reckon you can complain to both parties, if not, there isnt really an argument. it would be up to TGV's branch to operate their lane based on their discretion.
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peigeng
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Jun 1 2016, 07:25 PM
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for those who pay utility in a large sum of money, i really recommend u to apply mach signature card by hong leong bank which gives me 1 enrich mile for every categories of rm3 spent locally.
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peigeng
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Jun 1 2016, 07:30 PM
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For maybank 2 premier card,I do understand that i i will get 5x tp by usingbamex locally or abroad. however, how about the other `dual` visa card?how much tp can be earned for retail spent Locally ?
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Jeof
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Jun 1 2016, 08:08 PM
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New Member
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QUOTE(peigeng @ Jun 1 2016, 07:30 PM) For maybank 2 premier card,I do understand that i i will get 5x tp by usingbamex locally or abroad. however, how about the other `dual` visa card?how much tp can be earned for retail spent Locally ? Visa card spent locally will be 1 tp RM1
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kelvintt
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Jun 1 2016, 08:15 PM
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Getting Started

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QUOTE(Jeof @ Jun 1 2016, 08:08 PM) Visa card spent locally will be 1 tp RM1 No, it's 2TP for RM1 spent locally & 5TP for RM1 spend overseas. So, local spend is eq to ~1 mile per RM2.5 spent. This post has been edited by kelvintt: Jun 1 2016, 08:17 PM
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peigeng
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Jun 1 2016, 08:22 PM
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QUOTE(kelvintt @ Jun 1 2016, 08:15 PM) No, it's 2TP for RM1 spent locally & 5TP for RM1 spend overseas. So, local spend is eq to ~1 mile per RM2.5 spent. this make me abit confused bro as some say is 1x and u said 2x This post has been edited by peigeng: Jun 1 2016, 08:27 PM
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kelvintt
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Jun 1 2016, 08:58 PM
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Getting Started

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QUOTE(peigeng @ Jun 1 2016, 08:22 PM) this make me abit confused bro as some say is 1x and u said 2x 1xTP is for M2C Platinum/Gold. For M2C Premier which come with Visa Infinite, it's 2xTP (except insurance, utilities that earns 1xTP, gov 0xTP).
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peigeng
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Jun 2 2016, 06:54 AM
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QUOTE(kelvintt @ Jun 1 2016, 08:58 PM) 1xTP is for M2C Platinum/Gold. For M2C Premier which come with Visa Infinite, it's 2xTP (except insurance, utilities that earns 1xTP, gov 0xTP). When we talk about government,what is actually categorized under government?
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herc
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Jun 2 2016, 09:02 AM
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QUOTE(peigeng @ Jun 2 2016, 06:54 AM) When we talk about government,what is actually categorized under government? DBKL, MPPP, EPF, LHDN, some government owned water supply companies etc
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bearbear
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Jun 2 2016, 11:13 PM
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first 20 to spend 57k get samsung S7 Edge wei
This post has been edited by bearbear: Jun 2 2016, 11:17 PM
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herc
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Jun 3 2016, 08:58 AM
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QUOTE(bearbear @ Jun 2 2016, 11:13 PM) first 20 to spend 57k get samsung S7 Edge wei where to see? start from when ar?
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cybpsych
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Jun 3 2016, 09:13 AM
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QUOTE(herc @ Jun 3 2016, 08:58 AM) where to see? start from when ar? probably this ... but Premier card not eligible
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bearbear
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Jun 3 2016, 09:14 AM
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Yup that, I would jump in if they include May cos i already spent half of it on my Krisflyer Amex
Visa Infinite is included.
This post has been edited by bearbear: Jun 3 2016, 09:15 AM
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cybpsych
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Jun 3 2016, 09:17 AM
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QUOTE(bearbear @ Jun 3 2016, 09:14 AM) Yup that, I would jump in if they include May cos i already spent half of it on my Krisflyer Amex Visa Infinite is included. why are u posting here then? there's a separate Visa Signature topic here, related to the campaign. This post has been edited by cybpsych: Jun 3 2016, 09:18 AM
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bearbear
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Jun 3 2016, 09:18 AM
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QUOTE(cybpsych @ Jun 3 2016, 09:17 AM) why are u posting here then? there's a separate Visa Infinite topic hereMaybank 2 Premier comes with Visa Infinite no?
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