Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Maybankard 2 Gold & Platinum Cards V16, We want 5% cash back - GUARANTEED
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 Mar 14 2016, 08:16 PM
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Senior Member
698 posts Joined: Jan 2003  
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QUOTE(CuteHunter @ Mar 14 2016, 08:08 PM) Effective 15 April 2016, the following revisions will take effect for Maybank Credit Cards and American Express Card: Wth? They are seriously doing this? What is wrong with MBB in the past 1 year?http://www.maybank2u.com.my/WebBank/CVP-GoldCard.pdf http://www.maybank2u.com.my/WebBank/CVP-PlatCard.pdf  |
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Aug 5 2016, 07:17 PM
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Senior Member
698 posts Joined: Jan 2003
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QUOTE(fruitie @ Aug 5 2016, 07:10 PM) Has anybody tried calling their CS recently? My colleague has been trying to call them every day for a week and lines are still busy...She has tried the VS/Plat hotline and also general CS hotline. I also helped her to call VS/Plat and was put waiting for so long until I gave up. Then switched to general CS and the recorded IVR said high calls volume and asked to call back again then hung up. Maybe lots of people cancelled this card and they have also reduced their CS proportionally? In the end, I gave her Maybank email address and she sent them an email instead. I have never encountered this though. Usually when I call the VS/Plat line, it only put me on hold max 3-5 minutes and will be answered by CS. Terrible service... |
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