Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Maybankard 2 Gold & Platinum Cards V16, We want 5% cash back - GUARANTEED
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 Mar 26 2016, 08:49 AM
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#1
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Senior Member
736 posts Joined: Sep 2010 
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Hey guys, I think someone used my AMEX card for transaction. Sigh
Called CS and told them this case and they asked me to fill the dispute form and sent to their dispute team. The illegal usage quite a lot and in USD someone. Anyone kena before? And how is the result ah? Just scare that I still need to pay them if I didn't use it. Sigh. |
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Mar 26 2016, 11:18 AM
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#2
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Senior Member
736 posts Joined: Sep 2010
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QUOTE(PPZ @ Mar 26 2016, 08:49 AM) Hey guys, I think someone used my AMEX card for transaction. Sigh Anyone got his experience before? Mind to share?Called CS and told them this case and they asked me to fill the dispute form and sent to their dispute team. The illegal usage quite a lot and in USD someone. Anyone kena before? And how is the result ah? Just scare that I still need to pay them if I didn't use it. Sigh.  |
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Mar 26 2016, 07:14 PM
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#3
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Senior Member
736 posts Joined: Sep 2010
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QUOTE(fruitie @ Mar 26 2016, 11:53 AM) For my UOB yea, not for other cards yet. Wah. In that case, should I be aware or something? They will check for me right? Hopefully no need to pay.It's pretty common for AmEx. Just follow their instruction. Go to branch and fill in upgrade form. |
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Mar 26 2016, 08:24 PM
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#4
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Senior Member
736 posts Joined: Sep 2010
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QUOTE(fruitie @ Mar 26 2016, 07:47 PM) Usually happen for online transactions, don't buy from those shabby sites. Now this thing happened, will they check and prove that I didn't use the transaction? |
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Mar 26 2016, 08:33 PM
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#5
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Senior Member
736 posts Joined: Sep 2010
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QUOTE(fruitie @ Mar 26 2016, 08:25 PM) That's where you will need to fill in the dispute form. Should be quite OK one. Yes, they told me that they have blocked my card and reissue a new one for me. Hopefully it is OK la. Why AMEX have this kind of stuff one? How come ah?Remember to ask them to block your card and issue a new card. |
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Mar 26 2016, 09:04 PM
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#6
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Senior Member
736 posts Joined: Sep 2010
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QUOTE(victorywp @ Mar 26 2016, 08:35 PM) how much is the fraud transaction involved? Around 700 USD. Sigh. I don't understand why they didn't call me. |
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Mar 26 2016, 09:47 PM
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#7
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Senior Member
736 posts Joined: Sep 2010
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QUOTE(sms2u @ Mar 26 2016, 09:09 PM) Did u receive sms when u swipe your amex card? Did u request to make any change on sms alert for amount swipe or give the corretc phone no? Yes. They have sent an SMS to me saying that I have used the amount but the thing is that they never send TAC code to me for transactions. Talking about security.It should sent an sms to your registered phone no. |
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Mar 26 2016, 10:05 PM
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#8
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Senior Member
736 posts Joined: Sep 2010
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QUOTE(sms2u @ Mar 26 2016, 09:53 PM) No all card transaction required a TAC. some countries still not adopt the TAC. Then it is too prone for this fraud then. I wonder why always AMEX? Why ahSame like Malaysia plan to adopt pin enabled credit card in 2017. |
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Mar 27 2016, 08:30 AM
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#9
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Senior Member
736 posts Joined: Sep 2010
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QUOTE(kerelbort @ Mar 27 2016, 08:27 AM) if you don't mind. have you ever purchase anything over the net using this card? I don't remember where I use this card before because that was long time ago. The card has been inactive for a short period of time and now I got this. Aduiand where the last place you used your card to do transaction before this happen? for other's references. and not sure if this is applicable to this thread or not? maybe OOT |
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